Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,298 Reviews)
Open Ratings Snapshot
Rating breakdown 27,298 reviews
5 Stars
23,401
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Great Phone So Far
on June 6, 2025
Posted by: Marva
from Mesa, AZ
Verified Purchase:Yes
I haven't bought a new phone since 2017 when I purchased the Note 8 -- and I loved the Note 8, so I really, really didn't want to buy a new phone -- but so far I'm really liking this one. It's a hefty beast; quite a bit heavier in my hand than expected, but I keep looking at how many apps I can use and how much room is left (so much room is left), and how much power it still has even after fooling around on it all day long, and the fact it doesn’t have that stupid weird button on the side that summons a demon app for no reason... anyway I think I might be happy with this one as well.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 ultra 1tb
on June 6, 2025
Posted by: Ron W
from St Clair, Missouri
Expertise:Expert
Verified Purchase:Yes
I am extremely pleased with the Samsung s25 ultra 1tb unlocked phone. Connecting it to a network and porting the existing number was easy. The phones performance has been outstanding regardling speed and usability. I'm very impressed with the camera and it's flexibility as it takes excellent pictures. The audio sound volume is very good and easy to hear without issue. All my Bluetooth devices connected immediately and stay connected. The S25 Ultra will handle all the apps and tasks I need to do and more.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is great in features and is really reliable
on June 6, 2025
Posted by: GalaxyLove
[This review was collected as part of a promotion.] The advantage of ai also bixby are a really helpful tools also the photos are amazing I really enjoy this device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on June 6, 2025
Posted by: Chrysta
from CA
Expertise:Intermediate
Verified Purchase:Yes
I have been using this phone for over a month. So far I like it compared to my Samsung Flip 6.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hands Down The Best Phone yet!
on June 6, 2025
Posted by: Mamagoodwitch
[This review was collected as part of a promotion.] The Samsung 25 Ultra is truly remarkable. It offers an exceptional user experience, akin to having a personal assistant at your fingertips with Gemini AI. I would wholeheartedly recommend this phone to anyone seeking a reliable and efficient device. Its performance and features are simply unmatched, making it a top choice for both personal and professional use. This phone has exceeded my expectations in every aspect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New powerful lasting battery.
on June 6, 2025
Posted by: SG26
from Miami Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
Great phone, battery is improved, love the incorporated pencil.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Flagship That Truly Delivers!
on June 6, 2025
Posted by: The Bearded Pastor
from Paducah, KY
Expertise:Expert
Verified Purchase:Yes
The Galaxy S25 Ultra (512GB) is hands-down the best smartphone I’ve used to date. Samsung has refined everything that made the S series great and taken it to a whole new level.
Performance: The Snapdragon 8 Gen 4 processor is incredibly fast and efficient. Everything from gaming to multitasking is buttery smooth. Apps open instantly, and there's zero lag—even when pushing the phone to its limits.
Display: The 6.9" Dynamic AMOLED 2X display is absolutely stunning. With a 144Hz refresh rate and peak brightness that handles direct sunlight with ease, the screen makes streaming, browsing, and editing photos a pure joy.
Camera: The camera system is mind-blowing. The 200MP main sensor captures detail like a DSLR, and the improved low-light performance is a game changer. The 10x optical zoom delivers crisp images even from far away. Nightography and AI enhancements feel smarter and more natural than ever.
Storage & Battery: The 512GB of storage means I never have to worry about space. I’ve loaded this phone with high-res photos, 4K videos, and dozens of apps—and I still have room to spare. The battery life is also stellar—easily gets me through a full day of heavy use, and the 65W fast charging is super convenient.
Design & Features: Sleek, premium, and surprisingly lightweight for such a powerhouse. I love the titanium frame and the built-in S Pen—it’s responsive and perfect for quick notes or photo edits. Samsung’s One UI is more refined than ever, and features like DeX, Knox security, and AI-based productivity tools make this more than just a phone—it’s a mobile workstation.
Final Verdict: If you're looking for the ultimate Android experience with cutting-edge specs, gorgeous design, and unmatched versatility, the Galaxy S25 Ultra 512GB is worth every penny. Samsung nailed it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on June 6, 2025
Posted by: 12Pickmeup
[This review was collected as part of a promotion.] I am enjoying my new S25 Ultra. The new slim, sleak design fits comfortably in my hands. Learning and using the Gemini AI has allowed me to do more with my phone then before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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