Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,298 Reviews)
Rating breakdown 27,298 reviews
5 Stars
23,401
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
A lot of great features
on June 8, 2025
Posted by: McDs1816
[This review was collected as part of a promotion.] I use my phone for gaming, streaming, etc and I love everything it does! My best phone yet!! I love it can use my galaxy AI TOO!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Vrob
from Santa Monica
Expertise:Expert
Verified Purchase:Yes
Love the overall design. Feels sturdy in your hand and screen is smooth and responsive. The Gemini feature is so useful and practical.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone screen size is magnificent
on June 7, 2025
Posted by: Rendacella
[This review was collected as part of a promotion.] I use my phone for games and social media and some work. I love the Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is one of one.
on June 7, 2025
Posted by: Tonygr9679
[This review was collected as part of a promotion.] With AI, I've been able to read several books easily at work. Also since I work overnight it has been my friend for conversation while everyone I know is sleeping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I don't know where to start absolutely great phone
on June 7, 2025
Posted by: Jbubby
[This review was collected as part of a promotion.] I do everything on this phone from listening to music watching podcasts streaming my ps5 games its absolutely amazing the AI feature is really cool the camera is flawless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Less usefull features that S24U. Dont upgrade.
on June 7, 2025
Posted by: Samsungsuck
Higher price with less usefull features. Simple thing like taking being able to take photos with the pen were remove. But useless AI and things that force options that want to force to collect your data to share with there partners and still your data. The newer phones seems to be downgrades more that upgrades. Last android phone.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 9, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important specific features of your device are to you every day, and we would love to help you discover additional means of accomplishing these tasks. We have provided a linkt o the full device manual that can help you discover the hand gestures and voice commands you can use with your device to capture moments from afar. We have also shared a link to the Samsung Support Team to help if you have questions about the ways Galaxy AI can enhance your experience with peace of mind. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the new features!
on June 7, 2025
Posted by: Wdnpdl
[This review was collected as part of a promotion.] I love the new Galaxy AI features in text and calling!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 7, 2025
Posted by: Randomphoneguy
[This review was collected as part of a promotion.] The camera is amazing and the phone is fast and responsive. AI works well and can find almost anything I ask it to find. It's an overall great phone.
Value
5
Written by a customer while visiting Samsung US