Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,298 Reviews)
Open Ratings Snapshot
Rating breakdown 27,298 reviews
5 Stars
23,401
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
I absolutely love this phone. It meets all my need
on June 9, 2025
Posted by: MIGSMX1
[This review was collected as part of a promotion.] I recently got my hands on the Samsung Galaxy S25 Ultra, and it’s been a game-changer for my daily routine. From work to social media, staying connected with friends and family, gaming, note-taking, and managing emails, this phone—paired with its impressive Galaxy AI—delivers an exceptional experience that makes it stand out as a premium flagship in 2025.Design and Display: Sleek and Stunning
The S25 Ultra feels like a premium device the moment you hold it. Its rounded edges and titanium frame make it comfortable to grip, even during long work calls or gaming sessions. The 6.9-inch Dynamic LTPO AMOLED display is a showstopper, with vibrant colors and a peak brightness of 2,600 nits that makes scrolling through social media feeds or reading emails outdoors a breeze. The thinner bezels and Gorilla Armor 2 glass add durability and a polished look, though I’d love more vibrant color options to match its bold personality.Galaxy AI: Your Personal Assistant for Work and Life
Galaxy AI, powered by Google Gemini, is where the S25 Ultra truly shines. For work, the Cross App Action feature is a lifesaver. I can ask Gemini to find a meeting time, add it to my Google Calendar, and email the details to my team in one voice command. The Note Assist feature transcribes and summarizes my voice recordings from meetings, keeping my notes organized without extra effort. However, I’ve noticed occasional hiccups, like Gemini misinterpreting a command if I pause too long, but when it works, it feel
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Samsung phone yet
on June 9, 2025
Posted by: Devpool
[This review was collected as part of a promotion.] The new Galaxy S25 Ultra is an amazing flagship phone. I have been using for a day now but it exceeded my expectations. The Gaxaly Ai is adaptive and I am pretty sure that in next few days I will be able to unlock more of its features. The camera is powerful and the battery seems to be long enough. The speakers are outstanding in terms of quality and clarity. I used Smartswitch to quickly set it my phone. Only downside is that the phone heats up.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra Review
on June 9, 2025
Posted by: Skiiii1
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra Review – A Definite Gаme Changer
I must admit I'm completely in lovе with ‍my Samsung Galaxy S25 Ultra; it has comрletely changed my smartphone experience. From thе moment I h‍eld it in my hands, I knew it was іn a different class.
Streaming Videos
The disрlay is simply brea‍thtaking. The clarity, color аccuracy, and smooth refresh rate make every vіdeo feel immersive, whet‍her I'm watching Netflіx, YouTube, or live sports. The ultra-bright ΑMOLED screen and crisp resoluti‍on bring everythіng to life, even in direct sunlight.
Gaming Еxperience
As a mobile gaming enthusia‍st, the S25 Ultrа has been a dream come true. It handles every gаme I throw at it without a hitch. T‍he performаnce is buttery smooth, there is absolutely no lаg, and the graphics are mind-blowing. I c‍an gаme for hours without worrying about performanсe dips, thanks to the long-lasting battery and аd‍vanced cooling.
Camera Quality
The camera is іn a league of its own. I've taken some of the bеst ph‍otos I've ever taken on a phone, which arе vibrant, detailed, and professional-looking. Тhe results ‍are consistently amazing, whether іt's day or night. I appreciate the zoom capabіlities as well as t‍he AI enhancements, which еliminate the need for editing.
Battery Life
Βattery life is simply outst‍anding. I can easilу get through an entire day of heavy use, includіng streaming, gaming, and taking‍ photos, withоut needing to recharge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY S25 ULTRA
on June 8, 2025
Posted by: VOLGUY27
[This review was collected as part of a promotion.] I absolutely LOVE the new galaxy AI feature. The galaxy S25 Ultra has so many different apps and things to help with productivity. The pen is amazing absolute plus. I love the pen app where I can draw and color pictures. I also love the fact that my phone is compatible with all of the new technology that is out there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone that does it all.
on June 8, 2025
Posted by: ArcticFireHawk
[This review was collected as part of a promotion.] First off the build quality is top notch. It feels robust while yet being slim. The display is crystal clear. The speakers surprised me the most the sound quality is amazing, watching and streaming videos and movies is flawless its like my own personal movie theater in my palm. I recently tried Samsung wallet and the new Galaxy AI, it makes keeping my life more organized a breeze. The phones Bluetooth is also top notch with my wireless earbuds the range is over 40ft which is incredible. If there is a task this phone has you covered. I cannot recommend it enough. If there is a feature you want the Samsung galaxy S25 ultra has you covered and it has many surprises in store.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not bad but....
on June 8, 2025
Posted by: Galaxywebcoder420
[This review was collected as part of a promotion.] Not bad, decent phone kind of said they removed the s.Pen capabilities, that seems like a complete downgrade. Galaxy ai is great could use some room for a government.But it's not terrible the only other thing that I can think of is that the change up in screens over the past few generations.This is relatively sad also they need to bring back the curved glass 2d screens i feel like we w3nt to infinity display and now I have bezel although small they are still there as previously released generations. Phone is powerful and robust just could use these key things that made samsung so great in the first place.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on June 8, 2025
Posted by: hokage
[This review was collected as part of a promotion.] I love how nice the display is and the cameras compared to my old phone and in general is great. I mostly got this phone because of the new AI features and it is living up to the expectation
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Filming and blogging
on June 8, 2025
Posted by: Dmajor
[This review was collected as part of a promotion.] This phone has come in handy with Hugh quality video for vlog, filming short skits, etc. The picture quality is still subpar. The back button from the front screen needs to change. The back button did disappear after each use. Now the front screen back button just there. The Galaxy AI. Im still learning but its definitely a good tool to use at time. The still need some better access to editing video overall Samsung still a good phone. I upgrade every new phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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