Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,317 Reviews)
Rating breakdown 27,317 reviews
5 Stars
23,416
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
2
Not user friendly in tones messages bloatwear
on June 23, 2025
Posted by: Lacypride
from Wyoming USA
Expertise:Intermediate
Phone body is big but easy to handle. Cameras are amazing. Larger screen helps with texting and photos. AI is on everything and requires a lot of disabling. If thats your thing great, but why not leave it so that those of us that don't like it aren't forced into looking into the great beyond to turn it off? What sucks is the bloat of ringtones on the phone. If your deaf to certain tones and most of the ringtones have that tone it makes it hard to hear. I don't hold my phone at all times so vibration does nothing yet it is turned on for everything and requires you shut in off on each app. Plus changing notification sounds requires each app be opened and then go to the apps settings to change it. It use to be that smartwatch moved ringtones with contacts. Nope not anymore. Google is ok but I don't stay signed into it at all times. Yet working my phone requires requires it. Become samsung again. If I wanted Google dependent phone I would have bought one. Bring back Message+. Google messages isn't comparable at all.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, June 24, 2025
Hey there Lacypride, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important specific features of your device are to you every day. We have provided a link to the full device manual to help you discover where the different settings are to help align them to your preferences. We have also provided a link to the Samsung Support Team to help answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra- Redefining performance
on June 23, 2025
Posted by: Sunshine12
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerful and feature-rich smartphone that excels in nearly every category. It offers a fantastic display, top-tier performance, excellent battery life, and a highly versatile and capable camera system. The enhanced Galaxy AI features further refine the user experience, it makes it easy to perform daily tasks for example Note assist, live call translation , circle to search, Now brief. All these features work like charm. If you're looking for one of the best Android flagships available, especially if you appreciate the S Pen and a strong camera, the S25 Ultra is a compelling choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 23, 2025
Posted by: Eds25ultra
[This review was collected as part of a promotion.] The phone is awesome one of the best phones they have made. My only issue but it may have been fixed now is that I cant have different ring tones for different alerts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on June 23, 2025
Posted by: Adm1017
[This review was collected as part of a promotion.] The Samsung phones have just gotten better by the year. The Galaxy AI features are absolutely fantastic, the screen is gorgeus, streaming on it is as good as it gets, and the new chip can basically handle everything you throw at it. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I love my new Samsung S25 Ultra
on June 23, 2025
Posted by: Soumis
[This review was collected as part of a promotion.] First thing I have to say about my new phone Is that i absolutely love the camera. The quality and color is just amazing. I love how the screen feels and looks with its oled display not to mention how little of a reflection there it. The galaxy Ai comes in really handy to I typically use mine to set timers and reminders for me but it's very useful in general. There's alot of little things I could go on and on about this phone and how I love it but I have to mention some things I dont like. One being how the s pen is more of a downgrade then an upgrade from the s24 and two being my last phone had an ox port and this does not sadly but that can be a pro for some people I guess. In general I absolutely love this phone and would recommend for people to upgrade if they do not have a newer phone model already
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Thephone is the best in all you can through to him
on June 23, 2025
Posted by: PumaGolden
[This review was collected as part of a promotion.] The IA is reallly cool you goin to past the time searching playing and discovering a lot with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting battery and fast processor
on June 23, 2025
Posted by: CoastalCarl
[This review was collected as part of a promotion.] Enjoying the day long 8 hour plus battery life. Everything seems faster and more responsive. Very clear pictures, lots of picture options and editing. This phone has useful upgrades.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone ever created
on June 23, 2025
Posted by: GalaxyAlex
[This review was collected as part of a promotion.] Galaxy S25 Ultra with the new one UI7 makes the phone a perfect. I have tried many Samsung phones but the Galaxy S25 Ultra is one of the best, I love the integration of Galaxy AI it is very convenient when writing a professional review or even when it comes to editing photos. Galaxy AI it is one of the greatest tools added to the device. Such a powerful and brilliant device!
Value
5
Written by a customer while visiting Samsung US