Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,326 Reviews)
Rating breakdown 27,326 reviews
5 Stars
23,424
4 Stars
3,031
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
S25 Ultra review
on June 24, 2025
Posted by: Lovwmyphone
[This review was collected as part of a promotion.] The S25 Ultra is incredible. The display is stunning—super bright, smooth, and perfect for streaming or gaming. Performance is top-tier with blazing speed and zero lag, and the camera is easily one of the best on any phone, especially in low light. Battery lasts all day and charges fast. It’s sleek, premium, and packed with features like the S Pen and water resistance. If you want the best Android phone in 2025, this is it. Totally worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible All-Round Performance & Design
on June 24, 2025
Posted by: AVIREX75
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a fantastic device that truly enhances my daily entertainment and productivity. I primarily use it for streaming on Disney+, Netflix, and Amazon Video, and the large, vibrant screen makes every show and movie a joy to watch. Gaming is also superb; I've been playing Delta Force, and the performance is incredibly smooth and responsive, handling graphics with ease.
The camera on this phone is truly amazing, consistently capturing images with great quality and detail. Beyond its powerful performance, I'm really impressed by the phone's sleek, slim design, which feels premium in hand, and of course, the expansive display.
A standout feature has been Galaxy AI. It's incredibly helpful for quickly searching for advice, especially when I need to compare products or get recommendations. This feature alone has streamlined many of my decision-making processes. The Galaxy S25 Ultra truly delivers on all fronts!
The camera on this phone is truly amazing, consistently capturing images with great quality and detail. Beyond its powerful performance, I'm really impressed by the phone's sleek, slim design, which feels premium in hand, and of course, the expansive display.
A standout feature has been Galaxy AI. It's incredibly helpful for quickly searching for advice, especially when I need to compare products or get recommendations. This feature alone has streamlined many of my decision-making processes. The Galaxy S25 Ultra truly delivers on all fronts!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am really happy with this phone
on June 24, 2025
Posted by: Gambler
[This review was collected as part of a promotion.] I'm really happy with this phone it takes great photos and makes tasks super easy to do and screen size is perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 24, 2025
Posted by: Kanaks75
[This review was collected as part of a promotion.] The phone is great, really loving the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Power, Precision & Pure Brilliance
on June 24, 2025
Posted by: Imforever
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse! Stunning display, ultra-fast performance, and a pro-grade camera system. Battery life easily lasts a day, and AI features add real value. A bit pricey, but worth it for tech lovers. Samsung nailed it again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a power house!
on June 24, 2025
Posted by: Voyagerbrothers
[This review was collected as part of a promotion.] Holy smokes! What a powerhouse of a device! I'm able to do anything I want with this device! Seriously. Editing, gaming, work. You name it. I haven't used it much, but DEX is an awesome feature! Definitely worth a purchase or upgrade for anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Too many issues
on June 24, 2025
Posted by: FoldableFan
[This review was collected as part of a promotion.] I have a Galaxy S25 ultra which i've had for 3-4 months. I mainly used the phone for calls. Surfing the internet playing some games. To state the most obvious issues, the biometrics or terrible. I have to end up putting a pin to unlock more, then fingerprint or facial id. The touch screen is not that's sensitive unless you're walking then it's very sensitive. I have created notes, documents and other items, which miraculously comes up missing. AI comes up at the most inopportune times I've never request it never ask for it, it just pops up. Other items or issues, which are not terrible but are inconvenient.
Value
2
Response from Samsung USBy R&R Team, June 24, 2025
Hey there FoldableFan, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important it is to be able to unlock your device with ease. We have provided a link below to an article to help you with the fingerprint reader not recognizing input. We have also provided a link to the full device manual and the Samsung Support Team to offer assistance with the Galaxy AI pop ups you mention, and missing documents. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Maximum efficiency
on June 24, 2025
Posted by: BetterThanIphone
[This review was collected as part of a promotion.] I use Galaxy AI daily and it has better and improved my daily life as well as work. It's constantly aiding me in ways that I didn't think was possible. It's the best tool and invention to be created for a phone.
Value
5
Written by a customer while visiting Samsung US