Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,338 Reviews)
Rating breakdown 27,338 reviews
5 Stars
23,435
4 Stars
3,032
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung’s Most Intelligent and Powerful Phone Yet!
on June 29, 2025
Posted by: Nickelche131
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely exceeded my expectations — it’s not just a phone, it’s a powerhouse of innovation and polish.
First off, the display is jaw-dropping. Samsung continues to dominate in this department. The screen is incredibly sharp, bright, and vibrant. Whether I’m watching movies, gaming, or scrolling through photos, the quality is unmatched.
The camera system is next-level. Every photo almost looks professionally taken, and the details it captures are stunning. Low-light performance is fantastic, and the zoom quality is mind-blowing. What makes it even better is Galaxy AI, which is now deeply integrated into the photo editing tools. It makes smart suggestions, removes unwanted objects with ease, and enhances photos automatically without over-processing — it’s like having a personal photo editor built right in.
Another huge plus: this phone never overheats. I’ve pushed it with gaming, multitasking, video editing — and it stays cool and smooth the entire time. Battery life holds up great too, even with heavy use.
One UI 7 runs like a dream — super smooth, clean, and easy to navigate. And again, Galaxy AI shines here. You can now just type what you’re trying to do, like “change notification sound” or “optimize battery,” and it instantly brings you to the right setting. It’s incredibly helpful and saves time digging through menus.
Overall, the Galaxy S25 Ultra is the perfect blend of power, intelligence, and elegance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on June 29, 2025
Posted by: Chaitu
[This review was collected as part of a promotion.] Galaxy AI gives you many features such as circle to search, migic eraser and image generation, but voice assistant is slow compared to other brands, photos are good but portraits are also good but could be better. Display was amazing and speakers too. Some apps are buggy do not know who to blame. Samsung shop app itself is laggy. Many fun features are missing compared to some android competetors too. Ir blaster would be a good add on too. Telephoto camera can be better. Wide angle camera feels too wide that you always feel like zooming in a little bit but 200 mp compensates for it so no issues. More customization could be given for ui screen.
Also too minimilastic for a flagship, miss the s21 ultra camera housing, although screen is excellent, missing the edge display, phone should have curves in back and corners it feels like holding a power bank rather than a phone.
Although some opinions are personal preferences, that's the phone I wanted to have like an ideal phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the system and camera
on June 29, 2025
Posted by: Jaybones
[This review was collected as part of a promotion.] The operator system is great and I love the camera. I took amazing photos in alaska!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on June 29, 2025
Posted by: Deadtoasteroven
[This review was collected as part of a promotion.] I like the Galaxy AI, it's really helpful setting reminders,alarms, getting answers to questions. Alot of decent photo options. Overall a good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast phone
on June 29, 2025
Posted by: Bikenite
[This review was collected as part of a promotion.] This bad boi is blazing fast. My games load faster than my gaming pc. The Galaxy AI is pretty sick also! Thanks for making this thing yall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra Is Truly Worth Every Penny!
on June 29, 2025
Posted by: KindSpirit247
[This review was collected as part of a promotion.] I'm completely in love with my new Samsung S25 Ultra! This phone has changed how I do everything, from work to play. The display is stunning for streaming my favorite movies and shows -- it feels like carrying a mini cinema in my pocket.
Gaming is unbelievably smooth with zero lag, and the battery keeps up with long sessions. I use it for work too -- multitasking is a breeze thanks to Galaxy AI, which helps me organize notes, draft emails, and even translate on the go.
The camera is another highlight. I've captured beautiful shots of family, nature, and daily life, all effortlessly sharp and clear. Galaxy AI makes editing my photos super easy too -- it suggests the best tweaks, saving me time.
I love how this phone keeps up with my busy day, whether I'm watching news, sports highlights, managing tasks for work, or staying connected with family. The design is sleek, premium, and feels great in hand.
If you're considering upgrading, don't hesitate. The Samsung S25 Ultra with Galaxy AI truly upgrades everyday life -- it's more than just a phone, it's a smart companion I can't imagine living without!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never a let down
on June 29, 2025
Posted by: Keeg1009
[This review was collected as part of a promotion.] As a dedicated Samsung phone holder for the last decade, each iteration promises to never disappoint. Even with the slightest of changes, I know what to expect. Samsung's dedication to keeping products (specifically the Ultra line) in shape for tech enthusiasts keeps me coming back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2025
Posted by: Joe1970
[This review was collected as part of a promotion.] I like the size and the weight, it's very comfortable to use. And battery life is great, I wish it charged faster but it still charges pretty fast. The AI has been helpful, I like the option to circle a picture then modify it.
Value
5
Written by a customer while visiting Samsung US