Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,807 Reviews)
Rating breakdown 27,807 reviews
5 Stars
23,851
4 Stars
3,083
3 Stars
533
2 Stars
158
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This was the best phone I ever had.
on July 8, 2025
Posted by: Gualsema
[This review was collected as part of a promotion.] Excellent phone I bought it for my wife and now I want one for myself, it seems to me to be the best they have been able to get.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have a galaxy s25 ultra
on July 8, 2025
Posted by: Nam2025galaxy
[This review was collected as part of a promotion.] I use galaxy s25 ultra around 6 months. The phone is amazing and pretty. Samsung s25 ultra smart phone AI, I use the phone for work every day, the battery 🔋 is good for all day. Basically I really love it. Thank you team Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hardware is 75% upgrade 25% downgrade
on July 8, 2025
Posted by: Galaxyusersince2009
[This review was collected as part of a promotion.] As for the hardware, im not very impressed compared to the last 3 models. Slight upgrades, mostly the screen and computing power. Im extremely disappointed the s-pen no longer has Bluetooth connectivity. That in itself is a huge downgrade and one of the key features thay separated it from other devices.
Software seems to be the primary focus of Samsung these days, and in that aspect they didn't disappoint. The new AI features in the latest operating system is very useful. However, i also have an s23 ultra as a backup phone with the exact same OS, and the speed and smoothness is noticeable, but definitely not a giant leap. There really wasn't much benefit in upgrading from my last phone besides a little boost in camera quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast
on July 8, 2025
Posted by: rajurajwan
[This review was collected as part of a promotion.] Very good for gaming & video recording. Especially the AI feature is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From Note 10+ to S25 Ultra
on July 8, 2025
Posted by: GalaxyNoteEnyoer
[This review was collected as part of a promotion.] My Note 10+ wa sin it's last legs and I needed a new phone. I've always like the Note series since it provided the bigger screen and it had the S-pen so I was interested in the Galaxy S25 Ultra since I wanted to keep those features. It certainly keeps the essence of the Note series and more. I've been learning to use the Galaxy AI features more and more, which had me intrigued. So far it's been a great experience specially since I feel the generational leap from a 5 year old phone to the latest one is pretty significant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great AI features
on July 8, 2025
Posted by: Harrygiven
[This review was collected as part of a promotion.] Galaxy AI features are awesome. All features work way better than other phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on July 8, 2025
Posted by: Papash
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse that pushes the boundaries of what a smartphone can do. Its sleek design, stunning display, and cutting-edge camera system set a new standard for mobile excellence. But what really sets it apart is Samsung’s new AI—intelligent, fast, and deeply integrated, it transforms the way you interact with your phone. From real-time translation to photo editing and personalized productivity tools, the S25 Ultra's AI feels less like a feature and more like a thoughtful assistant in your pocket. It’s not just smart—it’s brilliantly intuitive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bells & Whistles of the new S25 Ultra
on July 8, 2025
Posted by: TravisG
[This review was collected as part of a promotion.] Being that I am transitioning from the ZFold4..I thought I was downgrading. Far from it! I was merely downsizing. My 1st "big boy" phone was the Note 2 when it first came out..and found that I couldn't (or wouldn't) live without it! It simply did everthing you wanted it to. And easily at that. (Hint: A true friend would never ask to borrow your "fancy phone"!) Fast forward and I am just as pleased. It certainly has evolved with all the right changes. But everything that made it indispensable back then has only gotten better with age. I find it to be incredibly fast and even intuitive at that. Add in AI to assist you in your daily tasks. The AI has even allowed me to become more creative. But don't let the AI do all the work..because it can. Just let it be the inspiration! The fit/finish just makes the S25 Ultra feel so natural in your grasp that I have to remind myself to put the phone down sometimes for I might hurt my "baby"! And I certainly don't want it to get it wet or dirty, either. I do miss the larger screen on my ZFold4 but with technology going the way it is I just cast to my Samsung smart TV and I have an easier and more pleasant viewing experience. Truth be told..I still have my ZFold4 and now I often carry around both devices when I am at home. I can't help it..they are my babies. Cheers.
Value
4
Written by a customer while visiting Samsung US