Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,934 Reviews)
Rating breakdown 27,934 reviews
5 Stars
23,956
4 Stars
3,103
3 Stars
534
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Fantastic upgrade to an S22
on July 14, 2025
Posted by: S25Scott
[This review was collected as part of a promotion.] The S25 fixes all of the annoyances of my previous S22. The fingerprint reader is very reliable and the cameras are much better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unique nature of the Device.
on July 14, 2025
Posted by: LarryC
[This review was collected as part of a promotion.] The device makes stream movies and looking up thing during regular using of the phone very convenient. The galaxy AI features also helps a lot when I need help using applications on my device such as picture editing tools etc. I really love the uniqueness of the s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on July 14, 2025
Posted by: Nick25f
[This review was collected as part of a promotion.] Easy to use and helpful in many ways better graphics and clear pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on July 13, 2025
Posted by: JsPhone
[This review was collected as part of a promotion.] Recent upgrade made simple with Galaxy AI, amazing picture quality, easy navigation, and outstanding storage compatibility. I am in love with my upgrade. I cant wait to see what more is in store!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for video, being movies or games. Qua
on July 13, 2025
Posted by: Bricky
[This review was collected as part of a promotion.] quality effects for gaming and videos.
Can take some really sharp pics as well.
Can take some really sharp pics as well.
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Hey Bricky, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled that you are so pleased with the features and overall quality of your device. We have provided links to resources to help you further maximize your experience and discover the features of Galaxy AI, and answer any questions that may arise as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Phone
on July 13, 2025
Posted by: LovesThisPhoneMA
[This review was collected as part of a promotion.] Thank You Samsung!! This phone not only has a Great Camera, but the phone is very durable & responsive. The battery life on the phone is Good (it lasts throughout the day with no problems, and I'm a heavy cellphone user). Also, I use the S Pen on a Regular basis to play games and make Inputting information into the phone easier. Galaxy AI is also a game changer & added bonus (from editing photos to enhancing them, without having to pay extra for another app is great) Thank You Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was a great investment for me
on July 13, 2025
Posted by: Jellywood91895
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra for many things--work, social media, email, shopping, & other things. Galaxy AI is helpful when I am attempting to locate downloads , files, & general online searches so far--but I am learning of even more uses nearly every day.
The photo quality is just what I need to keep my memories clear--and the storage capacity definitely meets my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Symphony of Seamlessness
on July 13, 2025
Posted by: Bayboy
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra Experience
As a Wastewater Plant Operations Supervisor, I value efficiency, and my new Samsung Galaxy S25 Ultra delivers on all fronts. This isn't just a phone; it's the core of a beautifully integrated ecosystem that genuinely enhances my daily life.
From the moment I picked up the S25 Ultra, its luxury and beauty were undeniable. The sleek design, the vibrant display—it's a testament to Samsung's commitment to craftsmanship. Every interaction feels smooth and refined.
What truly elevates this experience is the effortless synergy with my Samsung Buds Pro 3 and Samsung Classic Watch. The simplicity of their connection is astounding. My Buds Pro 3 snap into action instantly, ready to deliver crystal-clear audio. And my Samsung Classic Watch? It's the perfect companion, seamlessly mirroring notifications and controlling music. This convenience of having everything just a glance or tap away is something I truly value.
The S25 Ultra itself is a powerhouse, handling everything I throw at it with grace. From managing work schedules to unwinding with a session of The Sims 4, the performance is fluid and responsive. The camera system is a dream, capturing stunning photos of my beautiful bi-racial family—my wife Alysha, our twin boys Levi and Liam, and our sweet daughter Loclynn. I can't wait to capture moments with our newest little one, Lio, due this October.
As a Wastewater Plant Operations Supervisor, I value efficiency, and my new Samsung Galaxy S25 Ultra delivers on all fronts. This isn't just a phone; it's the core of a beautifully integrated ecosystem that genuinely enhances my daily life.
From the moment I picked up the S25 Ultra, its luxury and beauty were undeniable. The sleek design, the vibrant display—it's a testament to Samsung's commitment to craftsmanship. Every interaction feels smooth and refined.
What truly elevates this experience is the effortless synergy with my Samsung Buds Pro 3 and Samsung Classic Watch. The simplicity of their connection is astounding. My Buds Pro 3 snap into action instantly, ready to deliver crystal-clear audio. And my Samsung Classic Watch? It's the perfect companion, seamlessly mirroring notifications and controlling music. This convenience of having everything just a glance or tap away is something I truly value.
The S25 Ultra itself is a powerhouse, handling everything I throw at it with grace. From managing work schedules to unwinding with a session of The Sims 4, the performance is fluid and responsive. The camera system is a dream, capturing stunning photos of my beautiful bi-racial family—my wife Alysha, our twin boys Levi and Liam, and our sweet daughter Loclynn. I can't wait to capture moments with our newest little one, Lio, due this October.
Value
5
Written by a customer while visiting Samsung US