Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,940 Reviews)
Rating breakdown 27,940 reviews
5 Stars
23,960
4 Stars
3,104
3 Stars
535
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung Galaxy s25 ultra
on July 15, 2025
Posted by: Ria1980
[This review was collected as part of a promotion.] I absolutely love my Galaxy AI FEATURE. It is the best thing about my phone. I use my phone primarily for surfing the internet, social media, and gaming. THE TRULY MAIN THING I LOVE IS THE CAMERA AND ALL THE AMAZING AI THINGS YOU CAN CREATE ! I am a lover of samsung galaxy phones and products and will always be a #1 fan!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Marc
from San diego, ca
Expertise:Intermediate
Verified Purchase:Yes
Very good customer service and great promotion for the phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone's a good upgrade over older models
on July 15, 2025
Posted by: YipYap
[This review was collected as part of a promotion.] Got the phone as an upgrade over my old Note 20. The camera is fantastic, and it runs heavy games very well at full graphics. The Galaxy AI features are okay. I don't really use them. But if you wish to upgrade over an old Samsung model, it's a good upgrade.
Value
4
Response from Samsung USBy R&R Team, July 16, 2025
Hey YipYap, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced features and capabilities of your device. We have provided a link to the Samsung Support Team to offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feature. No issues.
on July 15, 2025
Posted by: Shawnomous
[This review was collected as part of a promotion.] This is phone is great. I've used the galaxy AI with various pictures to easily edit them right on the phone. Camera quality is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 15, 2025
Posted by: Moojay
[This review was collected as part of a promotion.] I love galaxy aii and the phone is reliable last all day on a full charge and continues use its the best ever I don't know how they can get any better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra review
on July 15, 2025
Posted by: Marebear78
[This review was collected as part of a promotion.] Love the phone overall, but the new AI features are amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feels like sci-fi in my pocket!!!
on July 15, 2025
Posted by: Kanti22
[This review was collected as part of a promotion.] The Galaxy S25 Ultra feels like something from the future. It’s not just about the insane camera or buttery-smooth display—it’s about how smart the phone actually is. The built-in AI is next-level. It enhances my photos in real time, writes emails when I’m stuck, and even organizes my notes better than I do. It learns how I use the phone and makes suggestions that are actually useful, not random.
The camera is stunning. From crisp night shots to hyper-detailed zoom, it’s like carrying a pro rig in my pocket. And the AI helps clean up photos instantly—no app-hopping needed. Video? Smooth, vibrant, cinematic.
Performance-wise, it never lags. Gaming, streaming, multitasking—it handles everything without breaking a sweat. The battery easily powers through my day (even with heavy use), and the fast charging is a lifesaver.
The S Pen has become my favorite tool—I use it to sign documents, sketch ideas, and navigate the phone more precisely. It feels natural and intuitive.
But again, what sets it apart is the intelligence behind it. It feels personal. It feels like my phone, adapting to me. And that makes it more than just a device—it’s a digital sidekick.
This is the most complete phone I’ve ever owned. Not just powerful—thoughtful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great upgrade
on July 15, 2025
Posted by: jeweldiva1
[This review was collected as part of a promotion.] I recently upgraded to this galaxy S25 ultra for my mom, and after helping her set it up ibl was so impressed by the features, that i wanted one for myself, i still had the galaxy s22 plus, i have not been disappointed, the AI is awsome! the processing speed is unmatched and this device is packed with so many perks that i still fimdimg new things that it can do months later!! definately a good purchase decision!!! i luv my SAMSUMG makes me happy!! that is all!
Value
5
Written by a customer while visiting Samsung US