Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,941 Reviews)
Open Ratings Snapshot
Rating breakdown 27,941 reviews
5 Stars
23,961
4 Stars
3,104
3 Stars
535
2 Stars
159
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Great Product
on July 16, 2025
Posted by: DanniP
[This review was collected as part of a promotion.] I bought my Samsung to use it for home and work to help manage my busy schedule. I love how fast and seamless it moves. The Galaxy AI helps with notes and text message suggestions. Best purchase I made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxi AI and s25 ultra are must haves
on July 16, 2025
Posted by: Bobomb87
[This review was collected as part of a promotion.] Samsung Galaxy s25 ultra is a must have phone. I was hesitant to upgrade because I loved my s22 ultra. However, Samsung made the whole thing seamless. The Galaxy AI is unmatched with its usefulness and fun. Only request is to be able to name the AI assistant or change the wake up command to make it more personal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
unsatisfied
on July 16, 2025
Posted by: jesseboy
from San Antonio Texas
Expertise:Expert
it was good but had alot noise want a better phone that works
Features
1 out of 5
1
Performance
2 out of 5
2
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features are improved, and great!
on July 16, 2025
Posted by: Lervtwoshop
[This review was collected as part of a promotion.] I love the new Galaxy AI feature. It helps me set reminders easier than I did before. I love the size of the screen and the location of the pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I switched back to Android
on July 16, 2025
Posted by: BadBaby
[This review was collected as part of a promotion.] Great phone, amazing camera. This phone does not disappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent features for work and play
on July 16, 2025
Posted by: TxRealtor
[This review was collected as part of a promotion.] As a Realtor, I am able to fill and modify documents on the fly which is super helpful. It is also convenient that I am able to share files between my laptop and my phone. The bright screen helps visibility when I am outdoors showing clients and the S pen works really well when I am taking notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung
on July 16, 2025
Posted by: Rachael
from Folkston, Ga
Expertise:Intermediate
Verified Purchase:Yes
The camera quality is better than my last. I love the color. There are new AI edits included.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great looking screen, vibrant
on July 16, 2025
Posted by: Trecool88
[This review was collected as part of a promotion.] Love this phone, the battery life is excellent, and navigating the phone is a pleasure, it's very responsive and everything runs as smoothly as butter. And it has plenty of horsepower under the hood if you like gaming!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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