Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,305 Reviews)
Rating breakdown 28,305 reviews
5 Stars
24,275
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Trendsetter
on August 4, 2025
Posted by: Boss77
[This review was collected as part of a promotion.] After using the Samsung Galaxy S25 Ultra for almost a year, I can confidently say it’s one of the most refined smartphones I’ve owned. Coming from the S22 Ultra, the improvements are subtle but meaningful. The display is stunning—Samsung’s 6.9" Dynamic AMOLED 2X delivers brilliant colors and clarity, and the adaptive refresh rate makes scrolling feel incredibly smooth.
The camera system stands out, especially the 200MP main lens and the new AI editing tools. I’ve used the Audio Eraser and Generative Edit features more than I expected—they’re great for quick content creation or social media posts. However, I miss the longer zoom from previous models; the shift to a 5x max optical feels like a trade-off.
Battery life is solid—I easily get through a full day with 30–40% remaining. I do wish the 45W charging was faster, but it’s reliable. Galaxy AI is a nice addition, especially for summarizing notes and composing messages, but it's not yet life-changing.
Overall, the S25 Ultra feels like a powerful workhorse with just enough flair to justify its premium price. If you value top-tier display, camera flexibility, and long-term software support, it’s a smart upgrade—though not a revolutionary leap.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on August 4, 2025
Posted by: Leelee7878
[This review was collected as part of a promotion.] I love to watch videos let's be honest that's all day for me. I don't use the camera much but what I have they are great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is a really good phone
on August 4, 2025
Posted by: Chris73
[This review was collected as part of a promotion.] I like the speed and I like the size of the screen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good phone and the camera is an upgrade
on August 4, 2025
Posted by: Malina
[This review was collected as part of a promotion.] My last phone was the note 10... I honestly kinda miss my note. The camera is an upgrade and the AI is okay but I don't use it much. Flipping all my logins has been an absolute nightmare with my banks and authenticators. I am absolutely keeping this phone until it's on its death bed because of how terrible flipping phones was.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome as always
on August 4, 2025
Posted by: Bubbabrik
[This review was collected as part of a promotion.] Cameras 5 star, Galaxy AI is very helpful. Phone is durable don't need a bulky case. Fast processor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for a busy working woman.
on August 4, 2025
Posted by: Jess725
[This review was collected as part of a promotion.] I love how easy it is to sync my calendar with incoming messages and emails. I love the multi tabs view that splits my screen. Clear videos for conferences and calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best phone I've ever had.
on August 4, 2025
Posted by: Sean42083
[This review was collected as part of a promotion.] The galaxy AI is fantastically amazing i just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra Review
on August 4, 2025
Posted by: Ebolaviris
[This review was collected as part of a promotion.] Great phone zero complaints. Works as well as expected.
Galaxy AI fun tool to play around with and create various things.
Value
5
Written by a customer while visiting Samsung US