Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(29,009 Reviews)
Rating breakdown 29,009 reviews
5 Stars
24,857
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung S user since the S5 model
on August 18, 2026
Posted by: Samsunguser26
[This review was collected as part of a promotion.] I chose to stay a samsung (currently S25 Ultra) user mainly because of the camera quality. I have seen the quality difference compared to other popular phone brands and I don't think I will ever change. But, samsung has a lot of other cool features like S pen amongst many other that I have not fully discovered.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 18, 2026
Posted by: Jcain65
[This review was collected as part of a promotion.] I got this phone in September 2025. I am so I chose it! It's got fantastic features and works beautifully. The cameras are superior to any phone I have ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My samsung
on August 17, 2026
Posted by: Butcherman611
[This review was collected as part of a promotion.] Sometimes you get half of a message, you can't see the rest. The text is too big and you can't make it smaller, and sometimes when you shut your phone off, whenever was in the background, playing still keeps on playing, and you have to go in and keep on resetting your phone, restarting your phone, it's quite annoying
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi there Butcherman611, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team to assist you with the experience you mention with your messages and media. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on August 17, 2026
Posted by: Enhanced
[This review was collected as part of a promotion.] I chose this phone its awesome extremely functional, sleek high tech a true performer. Enhanced
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has many great qualities
on August 17, 2026
Posted by: Get2bent
[This review was collected as part of a promotion.] I chose the samsung galaxy 25 because it's slim and the camera is great.I love having a pen as well . It has a good design all together.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best phone
on August 17, 2026
Posted by: SamsungSon
[This review was collected as part of a promotion.] I chose to review this phone because I watched a video on it and i want it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra nice
on August 17, 2026
Posted by: Ross35
[This review was collected as part of a promotion.] I chose this phone because is better resolution camera!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra facts
on August 17, 2026
Posted by: NenaSays
[This review was collected as part of a promotion.] One of the best decisions I made for myself was choosing the Galaxy S25 Ultra. This phone is super fast and has a bright clear screen. Any photos I take are of professional grade. The five[5] camera lenses take exceptional pictures. The AI options are plentiful and the predictive text options are superb. For an excellent cellular phone experience, go Samsung. Especially the S25 Ultra. Enjoy.
Value
5
Written by a customer while visiting Samsung US