Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(29,008 Reviews)
Rating breakdown 29,008 reviews
5 Stars
24,857
4 Stars
3,244
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Loving One UI and the S25 Ultra
on September 1, 2026
Posted by: Daddy901
[This review was collected as part of a promotion.] Made the move over to Samsung from Oppo and not regretting it. I chose Samsung for their reputation and reliability. Don't regret at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing. True to form.
on September 1, 2026
Posted by: 25ultra
[This review was collected as part of a promotion.] I've been stuck on this S series sense the S9. 21 Ultra was 2nd purchase also a stellar product. Now, upgrading to the s25 Ultra the best one yet Samsung is really an amazing company
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
this device as amazing camera features
on September 1, 2026
Posted by: SUPERMAn
[This review was collected as part of a promotion.] this is the first phone that I ever owned. I chose this phone for the camera features it does so much more from finding the constellations to making every picture with picture perfect.
Value
3
Response from Samsung USBy R&R Team, September 1, 2026
Hey Superman, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are enjoying the camera on your new device, and that you have enjoyed exploring the night sky. We have shared a link to the complete manual to help you discover additional capabilities like Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A lot of storage
on August 31, 2026
Posted by: Cd2024
[This review was collected as part of a promotion.] I chose the s25 ultra based on the s pen and the amount of storage. What i didn't realize is that there is no SD slot. Which is ok. The cameras are amazing which means the picture qualities are phenomenal! I liked the extra apps it has pre installed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great camera
on August 31, 2026
Posted by: Mangoingplaces
[This review was collected as part of a promotion.] This phone has been the best phone I've ever had. It has a great camera taking the best pictures I love how great they look. I use my phone daily for texting, making calls and checking out social media sites. I'm glad I chose this phone and if you're interested in a great phone this is it. This phone has never let me down and I love the sleek design and how easy it is to use. It has plenty of storage for all your photos and documents you want to store and plenty of room for all your apps you want to download. Other phones I've had wouldn't come close to matching up with this one. It's a great phone that won't disappoint you and it has a long battery life so you won't be stuck with a dead battery and make those important calls when you need to. When looking for another phone this one is the way to go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on August 31, 2026
Posted by: Santhy
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra! The screen is gorgeous, everything runs incredibly smoothly, and the camera quality is amazing. The photos come out clear and detailed, even when zooming in. The battery life has also been great for getting through the day without constantly needing to charge.
I really like how fast and responsive the phone is, and there are so many useful features and customization options. The S Pen is a great bonus too. Overall, it feels like a premium phone that is worth the upgrade. I’m very happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
To China and back
on August 31, 2026
Posted by: BigBanda
[This review was collected as part of a promotion.] Last year I was able to take a trip to China and the photos that I took during that trip with my Samsung Galaxy S 25 Ultra is out of this world. With the ability to zoom in 100x has given me an incredible about of options during my trip and it was awsome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra
on August 31, 2026
Posted by: Meggolove
[This review was collected as part of a promotion.] I chose this phone because I'm a galaxy girl through and through. This phone is absolutely amazing. I'm upgrading soon to s26 but I will be keeping my s25 ultra because I love it so much!!!!
Value
5
Written by a customer while visiting Samsung US