Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone
on May 28, 2026
Posted by: Spacegirl
[This review was collected as part of a promotion.] The speed and efficiency that this phone brings to your hand is remarkable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung phone s25 ultra
on May 27, 2026
Posted by: Kangol
[This review was collected as part of a promotion.] The Ai is phenomenal, I'm enjoying using it drafting messages and emails and photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S 25 Freatured
on May 27, 2026
Posted by: Rayeraye
[This review was collected as part of a promotion.] My S25 ultra is a quick responding phone. There has not been a long wait time.
I love the hands free "google" set up!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 27, 2026
Posted by: M00nGalaxy
[This review was collected as part of a promotion.] The Samsung galaxy S25 ultra is just an amazing phone to use. Easy to learn how everything works. Apps is easy to load and to learn. The one feature that I love the most is the Camera and Video. What phone can captured the face of the moon. I mean the telescopic of this phone is just draw dropping. Picture comes out crisp and the same as the video. One of the reasons I got the Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on May 27, 2026
Posted by: B254254
[This review was collected as part of a promotion.] Galaxies are easily the best phones available, been using since the S3 and have had no issues. Have an I- phone 16 for work and doesn't compare to the Galaxies. Galaxy AI works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra experience
on May 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra brings premium refinement to the flagship market, polishing ergonomics while packing a serious punch. Here is how it stacks up based on real-world daily use:
📊 Scorecard
Camera: ⭐⭐⭐⭐☆ (4.0/5)
Camera: ⭐⭐⭐⭐☆ (4.0/5)
Battery: ⭐⭐⭐✨☆ (3.5/5)
OS (One UI): ⭐⭐⭐⭐⭐ (4.5/5)
Overall Rating: ⭐⭐⭐⭐☆ (4.0/5)
📸 Camera: 4.0/5
The 200MP main sensor and upgraded 50MP ultrawide deliver stunning, razor-sharp daylight photos and unmatched zoom capabilities. It misses a perfect score solely due to minor shutter lag indoors. If your subject (like a pet or child) moves quickly in low light, you might still encounter a bit of blur.
The 200MP main sensor and upgraded 50MP ultrawide deliver stunning, razor-sharp daylight photos and unmatched zoom capabilities. It misses a perfect score solely due to minor shutter lag indoors. If your subject (like a pet or child) moves quickly in low light, you might still encounter a bit of blur.
🔋 Battery: 3.5/5
Sticking with a 5,000mAh cell means battery life is merely good, not "Ultra." It easily survives a standard workday of scrolling and emails. However, if you are a power user pushing heavy gaming or constant 4K recording, you will be hunting for a charger by evening. The 45W charging speed is decent but lags behind faster competitors.
Sticking with a 5,000mAh cell means battery life is merely good, not "Ultra." It easily survives a standard workday of scrolling and emails. However, if you are a power user pushing heavy gaming or constant 4K recording, you will be hunting for a charger by evening. The 45W charging speed is decent but lags behind faster competitors.
⚙️ OS (One UI): 4.5/5
The software is the phone's biggest triumph. One UI is incredibly fluid, delivering buttery animations and zero micro-stutter. The integrated Galaxy AI features like live call translation and automated voice transcriptions are genuinely useful daily tools rather than gimmicks. It only loses half a point because the deep settings menu remains a bit of a labyrinth to navigate.
The software is the phone's biggest triumph. One UI is incredibly fluid, delivering buttery animations and zero micro-stutter. The integrated Galaxy AI features like live call translation and automated voice transcriptions are genuinely useful daily tools rather than gimmicks. It only loses half a point because the deep settings menu remains a bit of a labyrinth to navigate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Greatest phone out
on May 27, 2026
Posted by: Innovative
[This review was collected as part of a promotion.] phone is an absolute powerhouse. The performance is insanely smooth, whether you're gaming, multitasking, or running heavy apps—it handles everything without breaking a sweat. The display is easily one of the best out right now: super crisp, bright, and perfect for streaming or scrolling.
Battery life is solid and easily gets me through the day, and the camera system is top-tier—sharp photos, great zoom, and very reliable in different lighting conditions. Samsung really nailed the premium feel and overall experience with this one.
The only reason I’m not giving it a full 5 stars is the lack of color variety. The phone looks great, but more unique or bold color options would’ve taken it to another level wish the Ai app was a bit more accessible
Battery life is solid and easily gets me through the day, and the camera system is top-tier—sharp photos, great zoom, and very reliable in different lighting conditions. Samsung really nailed the premium feel and overall experience with this one.
The only reason I’m not giving it a full 5 stars is the lack of color variety. The phone looks great, but more unique or bold color options would’ve taken it to another level wish the Ai app was a bit more accessible
Overall, still one of the best phones you can get right now
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra review
on May 27, 2026
Posted by: LowriderD8
[This review was collected as part of a promotion.] I use my Samsung Galaxy s25 ultra for everything in life, personal business and everything in between.
I am a wife and mother of eight, I also run a non-p rofit so I'm very busy and my phone helps me keep everything in order especially when I need to make meetings or have the zooms while I'm on the run.
I love the way it keeps routines down so I have 100% confidence in knowing I will be where I need to be and on time.
Over all this phone is a dream!!! Makes my chaotic life little easier and manageable.
Also being able to use the Galaxy AI has helped me draft multiple lesson plans blueprints of new buildings that I want to open it gives me a better view of what's possible in certain buildings and in certain areas.
I am a wife and mother of eight, I also run a non-p rofit so I'm very busy and my phone helps me keep everything in order especially when I need to make meetings or have the zooms while I'm on the run.
I love the way it keeps routines down so I have 100% confidence in knowing I will be where I need to be and on time.
Over all this phone is a dream!!! Makes my chaotic life little easier and manageable.
Also being able to use the Galaxy AI has helped me draft multiple lesson plans blueprints of new buildings that I want to open it gives me a better view of what's possible in certain buildings and in certain areas.
Thank you
Respectfully
DeAnna Garcia
Respectfully
DeAnna Garcia
Value
5
Written by a customer while visiting Samsung US