Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,312 Reviews)
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Bought this phone just for the pen.
on August 4, 2025
Posted by: livelyawesome12
[This review was collected as part of a promotion.] I have always used Samsung phones as long as I've had phones, and i prefer the ultra just because of the pen. The Galaxy AI is neat in that I get to see items that I wouldn't look up normally but that's about all I really use it for, I prefer doing everything on my own. Anyways, back to the interesting part. I'm not a fan of them removing Bluetooth capabilities for the pen since I did actually use that for pictures, but I didn't use it enough to be a deal breaker for me. In conclusion, love the pen, peeved about the removal of Bluetooth, galaxy AI is just kinda there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thos product has great feature.
on August 4, 2025
Posted by: beotiful
[This review was collected as part of a promotion.] First of all, I have been using samsung phones for ages and loving it. The introduction of the galaxy s25 ultra was no exception. The new AI features are exceptionally executed into my daily usage of the phone. Although it took getting used to, but it proved to be relevant. The camera is great on this phone too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on August 4, 2025
Posted by: 69Alaskan
[This review was collected as part of a promotion.] After getting to know the AI it is fun, excellent performances just love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Galaxy
on August 4, 2025
Posted by: Shamrock324
[This review was collected as part of a promotion.] My galaxy S9+ is a great phone it's great for music and gaming.
The galaxy S25 Ultra is my future phone I hoping to have really soon which is also a fabulous phone to owen.
The Galaxy S25 Ultra is one of the best phone out there is a one on my favorite phone list.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love it cuz is a perfect phone ,and very unique, I like the responses and is faster ,I use the phone for learn more English, the translator is amazing...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone but upgrade is difficult
on August 4, 2025
Posted by: Scott1960
[This review was collected as part of a promotion.] Upgraded from Samsung Note8 to Samsung S25 Ultra. Ordered the new phone from the web site. After several hours of attempting to switch from old phone to new phone, I drove to a nearby retailer store for help. Had to go back the next day as well. And I had to delete apps and photos off the old phone just to use the Samsung Switch program!
Upgrading phones is difficult, laborious, and I always lose something. This time, none of my voice mails carried over, and game settings for a game I played for 7+ years reset to Level 1. Game company says "Oh well - that happens." Also, none of my email settings transferred, so I had to recreate new, including new passwords. Sounds and notifications are all reset, and of course the notifications I used previously are no longer available.
New phone is nice and fast, and I use the Galaxy AI feature in my text messages. I hope this phone lasts a very long time - or that upgrading becomes seamless in the future. I enjoy my new phone - but hate the upgrade process.
Value
4
Written by a customer while visiting Samsung US
Posted by: Kima
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Awesome device as its the best all rounder. I just hope Samsung keep adding more features to the Ultra models and please dont remove others.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product except
on August 4, 2025
Posted by: Waltdizza1
[This review was collected as part of a promotion.] I have noticed that whenever I go to any of my apps on my home (for shortcuts) I am taken somewhere completely different than what I pressed. An example would be pressing my messages app and being directed to my Google homepage. Not sure why this happens.
Value
4
Written by a customer while visiting Samsung US