Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Nice work samsung
on August 11, 2025
Posted by: Mrs5star81
[This review was collected as part of a promotion.] Camera quality excellent it seems to be tad bit smaller than my ultra 23 I traded in but like that the 25 ultra is light weight I my only problem is the s pen I hate the down grade I wonder if I order the 23 ultra pen will it still work for my 25 lol probably not but I'm ok for now I give this phone a 9 out of ten only because of the pen!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is amazing
on August 11, 2025
Posted by: ALRAAYA
[This review was collected as part of a promotion.] Hi
My name is water i live in NY the first phone in my life was the samsung flip phone and now when I purchased the latest version of the galaxy S25 Ultra
Ad to that I got the "AI" on the phone it's amazing.
My name is water i live in NY the first phone in my life was the samsung flip phone and now when I purchased the latest version of the galaxy S25 Ultra
Ad to that I got the "AI" on the phone it's amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone yet!
on August 11, 2025
Posted by: Skittn
[This review was collected as part of a promotion.] Quick interface! Love the stylus! Camera is way better than expected! Samsung watch 7 and the galaxy buds are a perfect pair to have with my samsung galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but battery
on August 11, 2025
Posted by: AJ1988
[This review was collected as part of a promotion.] Love the AI feature and all the other gimmicks, camera is good but only thing needs alot of improvement is battery size, bigger battery will go a long ways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great,overall best phone ever.
on August 11, 2025
Posted by: Lu2itv
[This review was collected as part of a promotion.] The phones battery makes it outshine other devices. The device keeps up with my busy days and multitasking needs. To make days productive. The stylus keeps me organized in what daily task needs done. The camera is the most professional high tech I've experienced in a phone. Overall this device has been great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Removing Bluetooth option for pen bad idea.
on August 11, 2025
Posted by: Esthelita
[This review was collected as part of a promotion.] Removing Bluetooth option for pen bad idea. I can't believe that this was done. I used to take lots of photos with this option.
Value
2
Response from Samsung USBy R&R Team, August 12, 2025
Hey Esthelita, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand that changes to the functionality of your device can cause frustration as you integrate the redesigned features in to your usage. We have provided a link to an article to help you with the features of your new S Pen. We have also shared a link to the full device manual to assist you with the hand gestures and voice commands you can use to capture photos with your camera. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 11, 2025
Posted by: M3rcrs
[This review was collected as part of a promotion.] The screen is great and the camera battery are good. Upgraded from s24ultra and was not expecting a major leap. However the new galaxy ai features surprised us. Great phone packed with powerful features. highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use Galaxy AI
on August 11, 2025
Posted by: KemuKemu
[This review was collected as part of a promotion.] When I want to research something on screen, I simply press and hold the power bottom. This intuitive gesture launches the Galaxy AI feature, allowing me to ask questions instantly and get helpful answers from AI. I use this almost everyday!
Value
5
Written by a customer while visiting Samsung US