Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The ultimate multi-apping workhorse
on June 1, 2026
Posted by: Babysitterbda
[This review was collected as part of a promotion.] This phone is an absolute workhorse for managing multiple gig delivery and rideshare applications simultaneously. It handles multitasking seamlessly without slowing down during busy work shifts. When it is time to unwind, the performance is excellent for playing mobile games.The camera system is outstanding, and I love taking photos with it. The built-in Galaxy AI creative tools are fantastic, especially the sketch enhancement feature that transforms basic drawings into high-quality, impressive artwork.The S Pen is an indispensable tool that offers unique functionality and incredible accessibility. During physical flare-ups when using fingertips on the screen is difficult, the S Pen makes it easy to navigate the phone comfortably. Furthermore, the smart select and text extraction features on the S Pen are incredibly helpful, allowing me to highlight, copy, and paste text even from restrictive pages that normally block text selection. It is a highly dependable device that perfectly bridges the gap between productivity, accessibility, and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Discovering a new perspective on celestial wonders
on June 1, 2026
Posted by: Jordache33
[This review was collected as part of a promotion.] Discovering a new perspective on celestial wonders. This device offers an unparalleled view of the cosmos. Exploring the vastness of the universe feels closer than ever. Prepare to be amazed by its extraordinary capabilities. It truly brings the galaxy into your hands. Galaxy AI features are designed to enhance your user experience and streamline various tasks. You can explore innovative tools that provide intelligent assistance and creative solutions. It has the power of intelligent assistance at your fingertips. Truly amazing milkyway galaxy sized device that fits in the palm of your hand!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 1, 2026
Posted by: Greatphone
[This review was collected as part of a promotion.] Gemini is very helpful. Eliminate you having to type topics in the search.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this phone
on June 1, 2026
Posted by: Thesuydams1
[This review was collected as part of a promotion.] I love everything thing about this phone. Easy to work applications, the A.I. is easy to use. Screen resolution is amazing, And camera quality is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on June 1, 2026
Posted by: Ocity2htown
[This review was collected as part of a promotion.] Love the galaxy S25 Ultra! This phone is amazing. Love the camera and the screen quality. It is also a very beautiful device! Also love the Galaxy AI trial that was included. Gemini is definitely a top contender for chatGPT.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device!
on June 1, 2026
Posted by: BlondieCapone69
[This review was collected as part of a promotion.] I LOVE my S25 Ultra. I work and play with my device. It is very user friendly and when I can't access or use a feature AI is perfect at helping me locate and learn the feature quickly. It has greatly helped me organize and take control of my many apps and items I utilize daily. It is much faster than any other phone I have used in the past. I am so happy with my phone! I was offered an upgraded S25 and even a newer model and opted to stay with the S25, I am so pleased with this model. The processor helps my phone keep up with my fast paced life and use of the device and with over 450+ apps, it is a lot to keep up with. Thank you Samsung!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Over all the 25 ultra is a great phone
on June 1, 2026
Posted by: Drewski
[This review was collected as part of a promotion.] I haven't used the Galaxy A.I that often but when I have it's very useful, It finds information fast and does a great job at rewording messages.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product works very well, only major con is battery
on June 1, 2026
Posted by: Squidneykidney
[This review was collected as part of a promotion.] Screen and device is very snappy. Been using for over a year and device doesn't seem to have slowed down. Only con is battery life. I do just the Samsung fast charging brick so I'm not sure if that's what caused the battery degradation, but it won't even last a full day if I'm taking lots of photos.
Value
4
Written by a customer while visiting Samsung US