Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Best phone that I have had in a long time
on August 16, 2025
Posted by: fjdul10
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the only phone that you need, it has everything needed and the best AI features, the AI photo editing is the best in the market as today, it makes it so real that is difficult to find a mistake or noticing that an edit was made, is so easy to select an image in internet and do a search about the selection, the pen included is a great tool to take notes or make quick drawings for work or hobbies, I highly recommend this phone to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 16, 2025
Posted by: Diltadeg
[This review was collected as part of a promotion.] I love this phone and all it's features! I've had mine for a while now and still discovering new tricks. I also love the "Galaxy AI" features. I use it all the time when searching for anything. The s pen is my favorite physical tool as well! Is there anything that this phone can't do???
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive Mobile Device
on August 16, 2025
Posted by: TechDevLover
[This review was collected as part of a promotion.] Galaxy AI is the best thing since sliced bread. I can literally get help writing in various styles like so... "Galaxy AI is an exceptional innovation, providing unparalleled assistance in writing diverse styles."
The speed and the responsiveness along with the friendly user interface makes this device the best fit for beginners as well as tech gurus or developers.
I also love the features that connect the device to other Samsung products or compatible with "smart things"
Just having this device for a week has been a game changer in my business as well as my improvement in communication.
Go Samsung! You did it again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen size!
on August 16, 2025
Posted by: Heighdee
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra! Love screen size. It makes everything a breeze. I love playing games or streaming shows.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phones I have had since the Galaxy S21
on August 16, 2025
Posted by: RickRos1810
[This review was collected as part of a promotion.] For years, he had the Galaxy S21 Ultra and could not find a similar phone. S22 Ultra, S23 Ultra, S24 Ultra found them similar if they had their improvements but the technology was the same and according to the updates the S21 Ultra was useful and hard to defeat. I decided to switch to the S25 because when I tried it in store, I noticed that the structure was stronger, the screen was flat and it was efficient for vision. When purchasing the S25 Ultra, notice the difference, the changes in the photos and the technology of the S25. Since August 16, 2025, I can say that the Samsung Galaxy S25 Ultra will be a phone for history and we will never know the true potential of this phone. One of the functions that surprised me was AI, when I started using this function I realized that it is as subtle as if I were talking to a normal person. I asked him to do everything and for everything he had an answer, he helped me in several of my work as a bricklayer when it came to buying products based on measurement conversations. AI is one of the most useful tools on this phone, a very big step in terms of daily help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with some good features but...
on August 16, 2025
Posted by: TechnicallyTechnical
[This review was collected as part of a promotion.] One reason I was interested in the S25 ultra is the famous spen. However the photo control ability has silently been removed from the pen/phone features. That was a shocker as I immediately went to use that, and found it no longer was an option. Oh well, I guess I just have to use my watch and hope they read this and possibly bring the feature back....which would certainly bring back the missing star in my review.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Changing access behavior
on August 16, 2025
Posted by: Scheisskopf
[This review was collected as part of a promotion.] Don't like that I have to swipe down in the apps menu. I liked the side swipe as in you previous models. Don't like that in the drop down menu th apps are not labeled but I have to swipe 2 more times to get the labeling. DON'T CARE FOR GOOGLE MESSAGING. I LIKE SAMSUNG SMS FOR SEVERAL REASONS BETTER
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really like Galaxy AI
on August 16, 2025
Posted by: Tejcsoki
[This review was collected as part of a promotion.] I really like the Galaxy AI features because it’s so easier to helps with the photos quality
Also when I’m taking notes it’s much easier to organise it
Also when I’m taking notes it’s much easier to organise it
Value
5
Written by a customer while visiting Samsung US