Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,195 Reviews)
Open Ratings Snapshot
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Ultra phone for ultra person
on June 3, 2026
Posted by: Sultra25
[This review was collected as part of a promotion.] Perfect phone
The Samsung Galaxy S25 Ultra is one of the best Android smartphones available today. It combines a stunning 6.9-inch display, exceptional performance powered by the Snapdragon 8 Elite processor, versatile cameras, and excellent battery life. The AI-powered features are more integrated than ever and can genuinely improve productivity and everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the phone
on June 3, 2026
Posted by: GalaxyEnthusiast
[This review was collected as part of a promotion.] I love Galaxy devices. The AI on the phone does amazing. Im new to the whole AI world and its pretty easy to use! The only thing I dont like about the phone is the pen pops out every once in a while without pushing it. I wish there was a more secure thing for it or to remove it from the top. Other than that I have no complaints.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
my view of the S25 ultra
on June 3, 2026
Posted by: Swttart316
[This review was collected as part of a promotion.] The process of purchasing the S25 ultra, it's the smartest AI phone to have from start to finish, couldn't have been easier and more straight-forward. I selected the phone, selected my carrier, entered in the necessary details, and a day later the device arrived at my doorstep. My local retail location for my carrier was super helpful and assisted with a quick activation and initiated my Smart Switch transfer in less than 15 min.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera
on June 3, 2026
Posted by: Dabmark
[This review was collected as part of a promotion.] I use my device for everything. Whether it's streaming or playing games. Good battery life also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone, Not So Great S-Pen
on June 3, 2026
Posted by: Letmeinsureyou
[This review was collected as part of a promotion.] I love the phone. Quality pictures. And the amazing features that AI can now do with them from the device directly is crazy cool. The only downside I found is the S-Pen. I wish it would control the camera. That would make it a perfect phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Does great with all the basic things
on June 3, 2026
Posted by: SamsungUser322
[This review was collected as part of a promotion.] All these Galaxy AI but bixby is still lacking. Some freezing with the phone once in a while
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
يتميز هذا المنتج بإمكانيات رائعة
on June 3, 2026
Posted by: MOHAMED
[This review was collected as part of a promotion.] الجوال مميز في كل شئ من ناحية الكاميرا الاماميه أو الخلفية الاستخدام اليومي سالس ومريح ممتع
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am highly impressed with the photographic capabi
on June 3, 2026
Posted by: Annette
[This review was collected as part of a promotion.] This photograph is highly commendable for its visual qualities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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