Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(29,012 Reviews)
Open Ratings Snapshot
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,137 out of 1,326
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
I love the features.
on August 10, 2026
Posted by: Mikeyb
[This review was collected as part of a promotion.] I chose my S25 Ultra for the size, camera and S pen. I use it for work and gaming daily. The s pen is handy to quickly scribble notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy 25 Ultra
on August 10, 2026
Posted by: Earworm
[This review was collected as part of a promotion.] I chose this phone as my last galaxy bit the dust from a software update. I love this phone, it does everything I need it to do. Have had no complaints with this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The real ultra
on August 10, 2026
Posted by: everyda2008
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that was fast, smooth, and could keep up with me. Everything feels quick and responsive, from switching between apps to taking pictures. The display is sharp, the camera quality is really good, and I actually use the S Pen more than I expected. Coming from an 16 Pro Max, the battery life has honestly impressed me. The S25 Ultra gets me through my whole day with no issues, and I haven’t dealt with the same overheating I experienced with my 16 Pro Max. Overall, it’s been a really smooth and reliable phone, I possibly consider upgrading to the s26 just because of the design which is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and battery life is good.
on August 10, 2026
Posted by: Jj452222
[This review was collected as part of a promotion.] I like Samsung reliability and phones are most of the time perfect
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera on this phone is fantastic.
on August 10, 2026
Posted by: Northshoreaddict
[This review was collected as part of a promotion.] Taking pictures with this phone had never been easier and more fun. Last night we took pictures of the constellations including the Big Dipper which came out awesome. Today took some pictures on Lake Superior of the Red-breasted Mergansers from afar and they were good enough for Google Photos AI to identify them. I chose this phone for the awesome camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always samsung
on August 10, 2026
Posted by: Jenn200
[This review was collected as part of a promotion.] I just love my Galaxies that i had so over the past years/decade.
Always samsung galaxy i dont get anything else anymore!
I never had any issues with all the phones I had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it
on August 10, 2026
Posted by: Elleb1999
[This review was collected as part of a promotion.] This phone is amazing it works great and takes amazing photos and also has a kid opinion for when I let my daughter play on it charges fast too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection on a mobile device.
on August 10, 2026
Posted by: RaulBen1875
[This review was collected as part of a promotion.] I chose this phone because, Samsung, never fail. This one is perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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