Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(26,972 Reviews)
Open Ratings Snapshot
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
I actually like this phone.
on June 6, 2026
Posted by: SAMSUNG4YOU
[This review was collected as part of a promotion.] When I got this phone, I didnt know how it would work for me, as I have never had a phone like this one. Websites and apps load super fast. The AI features are so up to date and really help me with certain situations, such as asking AI to help me build something like a TV stand without any directions. (I am a woman here, I dont build stuff) lol. The quality of the screen is great. The I like that videos can take up the whole screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really great device
on June 6, 2026
Posted by: BrooklynCaribbean
[This review was collected as part of a promotion.] So i have a S25 ultra, 4yrs now really great device. There is alot of functions i would say i hardly use maybe thats cause im not a business person but its Galaxy AI features and task layouts is really easy to navigate and also since a beginner with the galaxy AI the phone actually helps me find simple ways how I speak and uses my phone to bring all together quickly and offer great advice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has interesting features I'm enjoying
on June 6, 2026
Posted by: Shizzles1
[This review was collected as part of a promotion.] The use of AI is interesting. Enjoying to learn all i can.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have always used Samsung Galaxy. I love them
on June 6, 2026
Posted by: Shizzles1
[This review was collected as part of a promotion.] The AI feature is interesting. I'm still learning to use it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone
on June 6, 2026
Posted by: 8eercanmike
[This review was collected as part of a promotion.] The Galaxy AI features have made my work life so much better. I have the ability to use the features to help me with making pictures to put on my documents faster than ever than before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, reliable and durable.
on June 6, 2026
Posted by: Rando222
[This review was collected as part of a promotion.] It functions very well. Fast processing speed. Amazing pictures. Im able to create quality content and the storage options are phenomenal. Galaxy AI is a nice addiction for when im brainstorming. Gemini makes organizing thoughts easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a spectacular phone!
on June 6, 2026
Posted by: Herb82
[This review was collected as part of a promotion.] Everything is top notch and the camera is nothing short of amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on June 6, 2026
Posted by: ArchivalReason
[This review was collected as part of a promotion.] I absolutely love my phone. The functionality is great, the camera is top notch and takes amazing pictures. Using Galaxy AI is a breeze and helps out a lot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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