Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Camera 100% AI 100% voice translator 100%
on June 6, 2026
Posted by: Bamm142
[This review was collected as part of a promotion.] Fantastic product I never want to change phone I see 26 ultra but its not different.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent for gaming, school, and daily duty.
on June 6, 2026
Posted by: PeaInPod
[This review was collected as part of a promotion.] This phone the S25 Ultra is a beast for multitasking. I use it constantly for heavy mobile gaming, streaming horror films, and handling school assignments via Canvas app. The screen is gorgeous and totally immersive.
The Galaxy AI has been incredibly useful for organizing notes and streamlining my daily routine; it's a total game changer. Especially for school and keeping my sanity, the Note Assist is huge. It takes a massive wall of messy lecture notes and instantly cleans it up into bullet points and summaries, which makes studying way faster. A strong mention would be the Circle to Search, which is another feature I use constantly. If I see an item I want, a piece of gear, or text in a video, I just hold the home button and circle it to google it instantly without leaving the app. The battery easily keeps up with long shifts, and the durable, tactical build feels solid in hand. Whether I'm running around for work, studying, or winding down with games, it handles absolutely everything without a single stutter.
Honestly, the S25 Ultra is just the ultimate powerhouse for getting through a hectic day. The titanium build gives it a solid, rugged feel that holds up perfectly, and that massive flat screen is gorgeous for everything from gaming to reading. Between the crazy fast performance that never stutters, a battery that easily survives a grueling shift, S Pen and AI keeping my life completely organized, it’s just a reliable beast of a phone that actually keeps up with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone but I can't get the text messages the a
on June 6, 2026
Posted by: Loveit
[This review was collected as part of a promotion.] Good phone but I can't get the text messages to show the notification on the screen. It only makes the beep sound.
It's very annoying. I called Samsung but they couldn't fix it.
It's very annoying. I called Samsung but they couldn't fix it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product have problems with Google play store
on June 6, 2026
Posted by: Elprimo27
[This review was collected as part of a promotion.] I don't like the play store from Google I loses the internet a lot don't know what or how to fix it to have a better play games
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use, modify, and customize.
on June 6, 2026
Posted by: KosmicVoid
[This review was collected as part of a promotion.] I've used Samsung for years. The east of use, customization, and developer tools make this the the phone for me. The ease of transferring things from phone to phone, the easy setup, and customization keep me coming back.
I love most of the features that are available, and the developer tools take it to the next level. That said, the one thing I do not like is the invasiveness of the Galaxy AI push.
Although I understand the benefits of AI, to have it so heavily pushed and ingrained in every aspect of the Samsung environment is what keeps me from giving any Galaxy product a 5 star review. The best way I believe for Samsung to appease many owners like myself is to make it easy for us to opt out of all AI/AI push features. I do not need to have a "use AI here" on everything I do on my phone. I both have a brain, and am creative enough to do most things on my own. Plus having my information/data/pictures somewhere in a Samsung AI data center to learn/profit off of is honestly disrespectful. Then to make it worse, you have to jump through MANY hoops to remove the information from servers. For EACH SERVICE. It's honestly unethical and a underhanded business practice. Especially when they use the information to profit while making customers pay a premium for service and products.
Samsung CAN do better.
Still a better product than most other products on the market.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use.
on June 6, 2026
Posted by: Herisdragon
[This review was collected as part of a promotion.] I use my phone for everything. Social media, photos, games. I have everything backed up to multiple places and easy to set that up. I also use Google Gemini (AI) when I need to tweak the wording of documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
its absolutely the best phone out there
on June 6, 2026
Posted by: lovemy25
[This review was collected as part of a promotion.] I use my galaxy ai to help with military time keeping and my crazy busy schedule as well as fact check constantly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Keeps Raising the Bar with the S25 Ultra
on June 6, 2026
Posted by: Kaoslab
[This review was collected as part of a promotion.] I've been using Samsung phones since the Galaxy S7, and the S25 Ultra is easily the best one I've owned. Samsung has refined the Galaxy experience over the years, and it really shows here.
This phone has become the centerpiece of my day. I use it constantly for checking sports scores, following live matches, watching highlights, streaming movies and shows, browsing the web, and staying connected with family and friends. The display is phenomenal and makes everything look incredible.
Galaxy AI has been one of the biggest surprises. I expected it to be more of a novelty, but I actually use the AI features regularly. They save time, improve productivity, and make everyday tasks easier in ways that feel genuinely useful.
Performance is outstanding. Everything is fast, smooth, and responsive, whether I'm multitasking, streaming, gaming, or switching between apps. Battery life easily lasts through my daily use, and the camera system consistently delivers excellent photos and videos.
What I appreciate most is how polished and reliable the entire experience feels. As a longtime Samsung user, this is the first phone that feels like it gets everything right without compromise.
If you're looking for a premium smartphone that excels in performance, entertainment, cameras, battery life, and AI features, the S25 Ultra is an easy 5-star device.
This phone has become the centerpiece of my day. I use it constantly for checking sports scores, following live matches, watching highlights, streaming movies and shows, browsing the web, and staying connected with family and friends. The display is phenomenal and makes everything look incredible.
Galaxy AI has been one of the biggest surprises. I expected it to be more of a novelty, but I actually use the AI features regularly. They save time, improve productivity, and make everyday tasks easier in ways that feel genuinely useful.
Performance is outstanding. Everything is fast, smooth, and responsive, whether I'm multitasking, streaming, gaming, or switching between apps. Battery life easily lasts through my daily use, and the camera system consistently delivers excellent photos and videos.
What I appreciate most is how polished and reliable the entire experience feels. As a longtime Samsung user, this is the first phone that feels like it gets everything right without compromise.
If you're looking for a premium smartphone that excels in performance, entertainment, cameras, battery life, and AI features, the S25 Ultra is an easy 5-star device.
Value
5
Written by a customer while visiting Samsung US