Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(28,095 Reviews)
Open Ratings Snapshot
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product. 
(
1,028 out of 1,191
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
100x zoom i like it
on September 22, 2025
Posted by: Devusa
[This review was collected as part of a promotion.] I just buy 2 days but Gemini better work then bixey
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can't put down.
on September 22, 2025
Posted by: Sincityskinkitty
[This review was collected as part of a promotion.] I am so in love with my Samsung Ultra. I swear I cant go anywhere without it, just because of how much I use it throughout the day; for a variety of things. I do everything on it, from calls, to gaming, to looking up facts, or taking pictures, streaming movies, social sites. It's so incredible, the research that can be produced by the Galaxy AI is so thorough, and easy to use. I cant help continuing to buying and using a Samsung Galaxy Phone, they definitely have my loyalty...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great AI Phone
on September 21, 2025
Posted by: TurretGun
[This review was collected as part of a promotion.] I upgraded my phone from Galaxy Note20 Ultra to Galaxy S25 Ultra, the improvement is huge, the Galaxy AI is super nice, I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on September 21, 2025
Posted by: A2Nice
[This review was collected as part of a promotion.] Excellent phone love the galaxy AI. Best thing is the picture and video quality when streaming 👌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome phone - will keep for a while!
on September 21, 2025
Posted by: starr70
[This review was collected as part of a promotion.] love the stylus & that you can pair 2 stylus - very handy!
very easy to learn most all the different features. it has writing on calendars to utilizing the smart home to integrate all your other devices- Samsung, Microsoft, BT lighting (without the hub), pairs great with home stereo/theater equipment. lots & lots of memory. had a note 22 ultra that cracked it's screen, upgraded to the 25. haven't been disappointed (still I really loved the note 22 ultra.)
there are more features than I use, but it's been an excellent phone.
takes great pictures, wonderful editing app built-in. screen size is great, not overwhelming.
has some fun lab features, quickly syncs w/link to windows & my Samsung TV.
great sound quality & gaming features! as well as a game booster.
there are 4-5 edge apps in the Galaxy Store that definitely add to productivity & organization.
android feature upgrades over the past 1.5 years have made it an even better phone than when bought originally. wonderful for creating, gaming, working, school and so much more!
3 drawbacks: 1) is that it wants to sync and backup to every service you have - Google, Microsoft, Samsung, and wherever else. the problem is that android system backups end up on the hard drive of your PC/Chromebook which creates a mess, 2) many of the Samsung apps you have to get from Google Playstore and Google apps get installed without your knowledge, and 3) it's a constant battle between Samsung, Google, etc for which browser, Key IS actually
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on September 21, 2025
Posted by: Baal17
[This review was collected as part of a promotion.] I'm literally speechless with this phone. Literally it has all I need plus Galaxy AI which is one of the best tools on the phone by far!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra Review
on September 21, 2025
Posted by: Dayday
[This review was collected as part of a promotion.] My Galaxy Ultra is abosulutly AMAZING ! from my AI features making usability and writting seemless to streaming and muktitasking for business use . This is by far my favorite galaxy !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I will always own a Galaxy
on September 21, 2025
Posted by: Quilted
[This review was collected as part of a promotion.] I love my Galaxy. It is easy to use and understand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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