Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
best phone ever use.
on September 22, 2025
Posted by: omar801
[This review was collected as part of a promotion.] The s 25 ultra offers impressive phone quality. The device showcases remarkable performance in various tasks. Users will likely appreciate its smooth and responsive interface. The phone's advanced features contribute toan enjoyable user experience. It is certainly a good option for those seeking a high-performing device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The battery drains too fast
on September 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this device because I need to use for work but its battery drains too fast. It is too expensive for that!
Value
3
Response from Samsung USBy R&R Team, September 23, 2025
Hey Francisleechio, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important the all-day battery life of your device is to you for both professional and personal usage. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this frustration continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung doesn't miss!
on September 22, 2025
Posted by: MissyLaneous
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the most impressive phone I’ve owned. Right out of the box, the titanium frame and Gorilla Glass Armor 2 make it feel solid and premium, while the QHD+ AMOLED 120Hz display is unbelievably bright and sharp — even in direct sunlight. It’s big, but every inch of the screen feels like a luxury.
The camera system is a real standout. The 200MP main lens and Samsung’s ProVisual Engine capture crisp photos and smooth videos in almost any setting. Night shots look clear, zoom holds detail, and the built-in editing tools powered by Galaxy AI make it easy to enhance pictures without downloading extra apps.
Galaxy AI is where this phone really sets itself apart. Features like Circle to Search, Generative Edit, and the Now Bar/Now Brief save time and make everyday use more seamless. Paired with the S Pen, it feels like a portable productivity and creativity hub — jotting notes, sketching ideas, or cleaning up images is effortless.
Performance is lightning fast with the Snapdragon 8 Elite for Galaxy, and the 5,000mAh battery easily handles a full day of heavy use. Plus, Samsung’s long software support means this phone will stay current for years.
The only downsides? It’s large and on the heavier side, and some AI features still feel like they’re evolving. But overall, the S25 Ultra delivers on every promise. It’s not just a smartphone — it’s a powerful tool for work, creativity, and everything in between.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with incredible features
on September 22, 2025
Posted by: Androidbeliever
[This review was collected as part of a promotion.] Galaxy AI is impressive in the Google messages and with overall day to day tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and great features! Battery is awesome
on September 22, 2025
Posted by: Rafa1982
[This review was collected as part of a promotion.] These samsung phones are the best im having for years..the new s25 ultra is a powerfull phone with great galaxy ai and a processor tha can make you go far. Just use a Lil bit of imagination and the s25 ultra with galaxy ai make all come true..it's impressive the battery power too..you can use it whole day without be plugged in power outlet...amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest upgrade ever
on September 22, 2025
Posted by: Xevorik
[This review was collected as part of a promotion.] I’ve been using the S25 Ultra, and man, this phone is a beast. It feels tough and premium in my hand—like it’s built to handle anything. The big AMOLED screen is crazy bright, colors pop, and everything from gaming to watching highlights looks razor-sharp, even outside in the sun.
This thing is fast. Apps open instantly, multitasking is smooth, and it doesn’t lag even when I’m pushing it hard. The Galaxy AI has been a game-changer—it predicts what I’ll need next, saves battery, and even creates quick captions or replies.
Battery life easily lasts me all day, even when I’m gaming and streaming. Fast charging is a lifesaver, and the speakers are loud enough that I don’t always need headphones. Both the fingerprint and face unlock are quick and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI to the max!
on September 22, 2025
Posted by: Claude
[This review was collected as part of a promotion.] I love my S25 ultra! It's so fast and snappy that it makes everyday phone tasks a breeze. The new One UI 8 further enhances what I already loved about the phone and turns it into a productivity booster powerhouse.
From emails to browser to apps , it handles it all and even with a little bit of juice left in the battery at the end of a busy day.
The AI features are seamlessly integrated and easy to access, so if i want a chat or just want it to identify something in a picture, it's all at my fingertips.
From emails to browser to apps , it handles it all and even with a little bit of juice left in the battery at the end of a busy day.
The AI features are seamlessly integrated and easy to access, so if i want a chat or just want it to identify something in a picture, it's all at my fingertips.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most advanced phone to date
on September 22, 2025
Posted by: 20PlusYearSamsungUser
[This review was collected as part of a promotion.] This is the most advanced phone today. It has all the great features of models past, the integrated stylus , a 200 MP camera, beautiful display, the ability to share power to other devices, but it also has great use of AI in the photos.
The only thing that's missing from previous models is the Bluetooth stylus that worked as a camera shutter.
I do miss that
The only thing that's missing from previous models is the Bluetooth stylus that worked as a camera shutter.
I do miss that
But this is a great phone.
Value
5
Written by a customer while visiting Samsung US