Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,312 Reviews)
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The S25 Ultra is AWESOME!!
on September 30, 2025
Posted by: MarieSCB
[This review was collected as part of a promotion.] It is like having ur own GALAXY AI ROBOT! It's just awesome! The camera is beyond great. I'm glad I waited to get a new phone and finally caved and gave in and I couldn't be happier. It is SSSOOO much better than the one I had. But so far, I really like ALL samsung has to offer. All of their products are pretty awesome from the products I have tried. Wouldn't choose a different brand over Samsung thats for sure!! THANKS SAMSUNG!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy s24 ultra has such an amazing camera it
on September 29, 2025
Posted by: LadyByrd
[This review was collected as part of a promotion.] When I'm using my Galaxy s 24 ultra the Galaxy AI just is so informational and makes it so much easier on projects that I do and I use a lot of it with photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Voice to text feature
on September 29, 2025
Posted by: Sforgione
[This review was collected as part of a promotion.] I wish it had the old voice to text feature like I had on my S21. Great phone otherwise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on September 29, 2025
Posted by: xphile2029
[This review was collected as part of a promotion.] Absolutely the best phone so far, between the camera capability and the Galaxy AI features this phone is amazing. I use it for work, play, and family photos mostly and never disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 29, 2025
Posted by: Scoonip
[This review was collected as part of a promotion.] Very fast phone Great speed picture quality is awesome live one ui 8.0 as a diabetic it works with my dexcom g7 and my omnipod 5 insulin pump
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ulta S25 Camera
on September 29, 2025
Posted by: Bdbgirl
[This review was collected as part of a promotion.] Camera takes the best pictures. Clear focused and sharp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing Else Like It
on September 29, 2025
Posted by: Andrewiguess
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra since launch, and honestly, it’s a solid piece of gear that’s made my creative life a lot smoother. It’s not just hype, the camera’s fantastic, the Galaxy AI is actually useful, and the whole thing feels premium. I’m not planning on upgrading anytime soon unless I really have to, because this one’s doing the job perfectly fine. Only thing is, if Samsung could toss me an S Pen replacement for those of us who inevitably lost it, that’d be a nice little bonus! Youll have a hard time finding a better option right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but not enough battery capacity
on September 29, 2025
Posted by: AJamil
[This review was collected as part of a promotion.] Big fan of galaxy and Galaxy AI, only thing needs really improved is battery life. That's why the three stars.
Value
3
Response from Samsung USBy R&R Team, September 30, 2025
Hi there AJamil, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the overall usage and features of your device. We have provided a few links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US