Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(26,972 Reviews)
Open Ratings Snapshot
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
This phone can think better than any human.
on June 8, 2026
Posted by: Headman1973
[This review was collected as part of a promotion.] The galaxy AI is smarter than most humans I've met i couldn't make it through my day if I didn't have me AI. It beats 360copilet and chat bot gpt. all the other AI as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 8, 2026
Posted by: Joemoney78
[This review was collected as part of a promotion.] S25 ultra is a great phone with the latest tech. Great craftsmanship and a wonderful screen with all the bells and whistles
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An excellent update to the Galaxy Note Series
on June 7, 2026
Posted by: SpecterNoir
[This review was collected as part of a promotion.] This is a great phone for every day use and adaptable to everyone. The Galaxy AI system is very intuitive and makes use of the apps and features easy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"Powerful, smooth, and worth every penny!"
on June 7, 2026
Posted by: Thedadchef
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for several weeks now, and it has exceeded my expectations in almost every way. The display is absolutely stunning—bright, sharp, and incredibly smooth thanks to the high refresh rate. Whether I'm watching videos, browsing the web, or playing games, everything looks amazing.
The camera system is one of the biggest highlights. Photos come out detailed and vibrant in both daylight and low-light conditions. The zoom capabilities are impressive, allowing me to capture clear shots from far away without losing much quality. Video recording is also excellent, producing smooth, professional-looking footage.
Performance has been flawless. Apps open instantly, multitasking is effortless, and even demanding games run smoothly. The battery life is outstanding and easily gets me through a full day of heavy use with power to spare. Fast charging helps when I need a quick boost.
I also appreciate the premium build quality and thoughtful design. The phone feels durable and comfortable to hold despite its large screen. The S Pen is a great addition for taking notes, editing photos, and improving productivity.
Samsung's software experience continues to improve, offering useful customization options and features that enhance daily use. Overall, the Galaxy S25 Ultra is a powerful, feature-packed smartphone that delivers on every promise. If you're looking for one of the best Android phones available, this device is an easy recommendation and well wort
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best amaunt all!!!
on June 7, 2026
Posted by: Murgase5
[This review was collected as part of a promotion.] I been using galaxy phones since the beginning and I will keep using them till I'm gone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another Great Galaxy
on June 7, 2026
Posted by: therandomredhead
[This review was collected as part of a promotion.] I use my phone for work, games and keeping in touch with everybody. I'm still learning the Galaxy AI, but even that is helpful.
My only concern was this forcing me to Google for everything. I really preferred a native messages app. But, I'm used to it now. I have had Galaxy S series for years and have always found them to be reliable and a fantastic product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Marvelous device
on June 7, 2026
Posted by: AlohaPhone
[This review was collected as part of a promotion.] The addition of Galaxy AI has benefited the usefulness of the phone. I have been able to integrate some suggestions into my use of my phone. My phone has become more my assistant rather than a device I simply carry with me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, very reliable and I don't know AI
on June 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI is interesting and I need to learn more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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