Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(26,970 Reviews)
Rating breakdown 26,970 reviews
5 Stars
23,166
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Perfect phone for me
on June 10, 2026
Posted by: Justmyluck
[This review was collected as part of a promotion.] I am still learning about the Galaxy AI. This is my personal phone, but I am able to access all my work sites and this phone is easy to use on them. The camera is great and I love the magnetic ring on the back. Love, love, love the stylist pen and how is stores away within the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the camera capabilities
on June 10, 2026
Posted by: SAVYSAVAGE760
[This review was collected as part of a promotion.] I was really surprised at how well the camera worked. And how I was able to capture images from so far away and have such clarity on them. And not only that, the app functionality is likely for the phone cohesiveness to transfer between apps with great fluidity, and no problems is amazing. The Galaxy AI was superior to any other a I that i've tried as well. I will be making sure to tell all my friends about the samsung galaxy S25 Ultra, and how Well it works. I feel that it is truly superior to many other comparable devices on the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never stop to amaze me!
on June 10, 2026
Posted by: Prsamsung
[This review was collected as part of a promotion.] I have had all ultra models and this s25 ultra is amazing, more and more awesome as is and with every update!
Thanks Samsung!!!
Thanks Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product Has great features
on June 10, 2026
Posted by: Lulubell848
[This review was collected as part of a promotion.] I really enjoy using the pen.Phone is super easy to use no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone knows
on June 10, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I enjoy using my phone for nearly everything in my busy life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S25 ultra
on June 10, 2026
Posted by: FrankieG
[This review was collected as part of a promotion.] I was so excited to get the Galaxy S25 Ultra because of all the new features with AI. I am disappointed that I am unable to use the stylus for picture taking. That was one of my favorite features on my previous Galaxy. I do use my Galaxy S25 ultra for everything ie. Gaming, reading, searching the internet using AI.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hey FrankieG, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the enhanced capabilities and Galaxy AI, and daily usage of your device. We have provided a link to the full manual for your device that highlights the hand gestures and voice commands you can use with your camera shutter. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The new features are great
on June 10, 2026
Posted by: Gloriafraz
[This review was collected as part of a promotion.] The features of this Phone are great, the Ai excede my expectations, the photos are incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!
on June 10, 2026
Posted by: Booyah
[This review was collected as part of a promotion.] This is the best phone I've ever owned, by far. Battery life and overall UX/speed are superb! Highly recommended!
Value
5
Written by a customer while visiting Samsung US