Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,916 Reviews)
Rating breakdown 27,916 reviews
5 Stars
23,940
4 Stars
3,101
3 Stars
534
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This phone has an amazing camera
on November 4, 2025
Posted by: Geezoe
[This review was collected as part of a promotion.] This phone is nothing short of amazing.It has a great camera.It's very user friendly. I have no complaints, it's features in memory storage is
Unbelievable , it's reliable, it's fast, and easy to use. Galaxy AI has taken this phone to a new level. The possibilities are endless with this phone.I highly recommend it and appreciate all the hard work that has been put into creating and mastering the phone.
Unbelievable , it's reliable, it's fast, and easy to use. Galaxy AI has taken this phone to a new level. The possibilities are endless with this phone.I highly recommend it and appreciate all the hard work that has been put into creating and mastering the phone.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hey there Geezoe, we appreciate you providing feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are finding this device to be reliable, fast, and easy to use for your needs. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love that my phone can keep up with my lifestyle
on November 4, 2025
Posted by: Gaby25
[This review was collected as part of a promotion.] I used to think I didn't needed the Note then Ultra version of the S series until I burn the motherboard of my Galaxy S23 🫠 I am a business owner and I work with my toddler. That often requires A LOT of multitasking and yes the regular S version can multitask but the ultra 🤌🏽 is just finesse. I can screen mirror, have multiple apps open. I can be on a call while that is happening as well and this girl will never let me down. And the pen 🖊 automatically open notes. Vital whenever you in the moment. I would just change that it doesn't automatically save the note sometimes. Also the Back cameras are awesome. The competition COULD NEVER. I wish the front camera was more versatile or had as much zoom as the back one... is not a big deal. She still cute. The RAW features still mind blowing.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there Gaby25, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are finding the features and capabilities of your device so useful for multi-tasking, and keeping your business running. We hope you'll reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best the phone
on November 4, 2025
Posted by: Eosarduy
[This review was collected as part of a promotion.] The best thing I've ever had is that Galaxy Ai is the best experience I've ever had
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hey Eosarduy, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding this to be the best phone you've ever had, and that Galaxy AI is enhancing your experience with your phone every day. Please, reach out to us again in the future any time with questions, or additional feedback you would like to share with us. Thank you forbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Angelica
Verified Purchase:Yes
Great service and discounts online!!! Very happy with the purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great Pgone
on November 4, 2025
Posted by: Wolfgirl
[This review was collected as part of a promotion.] I live by my phone so I need something that can keep up with my busy lifestyle- and this is the phone that can! The wand is an amazing feature to add to an already great device. I use the Galaxy AI feature to help me every day, from fixing spelling errors to answering questions quickly, it just boosts the overall all flow and ease of using this phone. The cameras are AMAZING and capture incredible pictures! Love the new modes feature so I can have my phone adapt to whatever I am doing, and me not having to think about it.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there Wolfgirl, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to know you are having such an amazing experience with your device, and that you are finding it so amazing for keeping up with your busy life every day. Please, reach out to us again in the future any time you have questions, or want to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything I need for anything.
on November 4, 2025
Posted by: BuccoUltra
[This review was collected as part of a promotion.] I use this phone for every day use. From work, to watching gaming, or football and basketball games. Regular Tv. Its able to be used for absolutely anything. And the Galaxy AI abilities are endless. Photos are absolutely amazing. Pictures are seamless and never blurry. The Galaxy Headphones I use with this phone pairs easy and have the greatest sound quality. I cant get enough of how great this phone has been. You can ask AI for anything and it will bring it right up, and tell you about it. Samsung has outdone itself with these devices. I'm proud to be a Galaxy S25 Ultra user. Thanks
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to know you are having such an amazing experience with your phone, and finding it perfect for such a range of daily uses. Please, reach out to us again in the future if you ever have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 4, 2025
Posted by: Verushka
[This review was collected as part of a promotion.] Easy ways to make research for anything with the AI. The home button function are amazing. I use it all the time.
Value
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there Verushka, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the amazing features, and that you are finding Galaxy AI so helpful for research and additional functions. We would love to hear from you again in the future any time you have questions or additional feedback you would like to share with us about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone.
on November 4, 2025
Posted by: Watzie
[This review was collected as part of a promotion.] I have since added a Samsung Fridge, Stove, and will soon get a TV. Love your products.
Value
5
Written by a customer while visiting Samsung US