Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,324 Reviews)
Open Ratings Snapshot
Rating breakdown 27,324 reviews
5 Stars
23,422
4 Stars
3,031
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4 out of 5
4
Longtime user, phone s24 ultra, watch 6, tablet6
on November 10, 2025
Posted by: Bumblebeeson
[This review was collected as part of a promotion.] I have been using samsung since i was 14 i grew up on ipods and ipads but when i got my first samsung phone i never looked back. My watch is absolutely the best tool I use for work, full of more useful things then I can count such as the tag scanner, walkie talkie, not to mention easily getting to access my chats and directions for navigating not to mention it is water proof!
I use the renewed galexy tab 6 for art, work, gaming and streaming tv, which works fantastically its as good as a computer is with the samsung dex features and the Dolby audio is fantastic it was really affordable and works as good the 8 or 9 and the mint color is just so cute.
Lastly I use the galexy s24 ultra which has the Bluetooth stylus capable of being used as a clicker for taking photos, has an amazing camera and more storage then I will ever use.
I will now and forever be a samsung fan even if the newest thing doesn't have what I want they always have an alternative that does.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy-S25-5G-Unit
on November 10, 2025
Posted by: JLUIS76
[This review was collected as part of a promotion.] Recently upgraded from Galaxy S22 Ultra 5G to the Galaxy S25 Ultra 5G and all I can simply say is, WOW! The phone feels lighter and stronger, all the way around. It also has some great speed, whether you're using your mobile data or using wifi! Love the blue color of my Galaxy S25 Ultra 5G phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing quality and features.
on November 10, 2025
Posted by: Catl0ver
[This review was collected as part of a promotion.] Galaxy Ai is amazing, more than amazing, it's spectacular. The quality is really high definition and the imbedded features are awesome. Tons of privacy given, it's fun to play games and draw on. There's a drawing feature on the phone that really works amazingly. I highly recommend this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product for traveling
on November 10, 2025
Posted by: PeterVu
[This review was collected as part of a promotion.] I travel alot. That phone cannot missing. I did backpacking as well. I love feature super power backing and still use camera. It good for use 2 or 3 days. I can share power with my watch as well. Sometime it save my trip when my watch run out of battery
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy I switched
on November 10, 2025
Posted by: Sunny666
[This review was collected as part of a promotion.] I switched from an s23 plus and let me tell you, night and day, once again you show me why I keep getting a galaxy. The styliss is awsome and the ability to take written words and prefer to typed is good for notes. Battery seems on point and I like how you can charge other devices with a usb cord. The ai is extremely helpfull and the photo prossesing cant be beat. I have already taken and edited some awsome photos I would not have been able to take anything else. the drawing app is awsome for killing time and it was created very well. All in all this is an awsome phone and im glad I'll have it for a while and n otnworry about it being outdated. Oh and the games they run great and the phone dosnt het hot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy Ultra 25
on November 10, 2025
Posted by: Graywolfdawn
[This review was collected as part of a promotion.] Such a great upgrade from my Galaxy 7. Screen is super sensitive, you barely need to touch it, and the camera is quite the upgrade and the AI features are new to me. I like that you can erase things you might not want in your photo. Also, Gemini is very responsive. Just a fantastic phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Gets the job done
on November 10, 2025
Posted by: Perfectly2perfect
[This review was collected as part of a promotion.] I use my phone on a daily basis, it works day in and day out. It does not break down, but the battery does seem like on the lower side. It is not a big issue since it uses the USB-C charging cable that fast charges and can get back to high battery in less than an hour.
The screen can get pretty bright, and really like watching shows on my phone, especially the galaxy s25 ultra with the bigger screen. It handles videos well, and had no complaints so far.
I use the galaxy ai features for convince, replaces Google searches, and it is a way to make my life easier. I use it for different problems that I encounter, it helps me find optimal ways to fix things around the house and a lot of other convient things like learning new skills.
The ai feature really helps in learning beneficial skills that has positive effect on my life.
I am with my phone all day, and feels very durable. The screen has yet to have a scratch on it, after owning it for almost a year.
The phone is regularly updated to have current features. It feels like a premium phone, matching other premium phones. Nothing that I feel is life changing but it is a workhorse. Maybe I have been lucky, but it has been worth it as I yet to do repair.
Bluetooth works well, connects easily to my headphones, car and other devices real well. Had no problems with it.
It's a great phone that can play games, load fast and multitask with different apps well. Only issue is the battery life but can be easily remedied.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unlimited customization amazing camera
on November 10, 2025
Posted by: Xomamas
[This review was collected as part of a promotion.] Amazing camera unlimited customization smooth apps smooth interface
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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