Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,314 Reviews)
Rating breakdown 27,314 reviews
5 Stars
23,413
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Love my S25 Ultra!
on November 12, 2025
Posted by: Radkat
[This review was collected as part of a promotion.] Had my phone since April 2025, smooth design, bright screen, easy to use, photo quality is amazing! Getting used to the AI feature that helps me search and discover new things. Very happy with my phone. Been a long time samsung user and will continue to purchase samsung products in the future.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey Radkat, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are loving the usage and amazing features of your device. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on November 12, 2025
Posted by: Postaljoe
[This review was collected as part of a promotion.] Best cameras ever, the zoom lens is top notch. IA features are incredible so much help.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey there Postaljoe, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the usage of the enhanced camera, and that Galaxy AI is helpful for such a range of daily tasks. Please, reach out to us again any time in the future with questions, or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing photos
on November 12, 2025
Posted by: Dave397
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra, and I have to say it’s hands down one of the best tech purchases I’ve made. From the moment I picked it up and started using it, and the AI helps so much specially with my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on November 12, 2025
Posted by: MSamsung
[This review was collected as part of a promotion.] So this phone is great. The utilization of galaxy AI on this phone is amazing. Battery life is great and haven't had a single problem. Just wish they kept the Bluetooth in the spen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything I need
on November 11, 2025
Posted by: Dagreatest
[This review was collected as part of a promotion.] Great for all of my organization of business and personal needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone experience
on November 11, 2025
Posted by: Lovesage
[This review was collected as part of a promotion.] I use my Samsung for everything such as phone calls, photography 📸, email etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
5 stars minus 1
on November 11, 2025
Posted by: Josefel2
[This review was collected as part of a promotion.] I love the phone very upset the bluetooth pen is gone. Was absolutely 5 stars now its just a phone with a pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is just perfect.
on November 11, 2025
Posted by: MaikolN
[This review was collected as part of a promotion.] Galaxy AI is personally very useful to me during video editing, the Audio Eraser is amazing and the image Object Eraser is impressive. Galaxy AI is the best built in Artificial intelligence that I have ever experienced.
The software is smooth, and the gaming experience is phenomenal always giving 120fps in most games.
The software is smooth, and the gaming experience is phenomenal always giving 120fps in most games.
Value
5
Written by a customer while visiting Samsung US