Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,092 Reviews)
Rating breakdown 27,092 reviews
5 Stars
23,268
4 Stars
3,003
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
It has a good reputation.
on November 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has a very good and powerful AI, and I like how lightweight it is and its colors.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lorie J
from Bonham Texas
Expertise:Intermediate
Verified Purchase:Yes
Great model phone - I lost my S24 Ultra and tried an A series. Just wasn't what I needed. Great functions, high speed and the camera is stunning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, November 12, 2025
Hi Lorie J, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are having such a wonderful experience with your device, and that you are finding the camera to be amazing, the speed to be great, and the overall functionality helpful to you every day. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra!
on November 12, 2025
Posted by: Radkat
[This review was collected as part of a promotion.] Had my phone since April 2025, smooth design, bright screen, easy to use, photo quality is amazing! Getting used to the AI feature that helps me search and discover new things. Very happy with my phone. Been a long time samsung user and will continue to purchase samsung products in the future.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey Radkat, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are loving the usage and amazing features of your device. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on November 12, 2025
Posted by: Postaljoe
[This review was collected as part of a promotion.] Best cameras ever, the zoom lens is top notch. IA features are incredible so much help.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey there Postaljoe, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the usage of the enhanced camera, and that Galaxy AI is helpful for such a range of daily tasks. Please, reach out to us again any time in the future with questions, or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing photos
on November 12, 2025
Posted by: Dave397
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra, and I have to say it’s hands down one of the best tech purchases I’ve made. From the moment I picked it up and started using it, and the AI helps so much specially with my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on November 12, 2025
Posted by: MSamsung
[This review was collected as part of a promotion.] So this phone is great. The utilization of galaxy AI on this phone is amazing. Battery life is great and haven't had a single problem. Just wish they kept the Bluetooth in the spen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything I need
on November 11, 2025
Posted by: Dagreatest
[This review was collected as part of a promotion.] Great for all of my organization of business and personal needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone experience
on November 11, 2025
Posted by: Lovesage
[This review was collected as part of a promotion.] I use my Samsung for everything such as phone calls, photography 📸, email etc...
Value
5
Written by a customer while visiting Samsung US