Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,087 Reviews)
Rating breakdown 27,087 reviews
5 Stars
23,264
4 Stars
3,002
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung Galaxy S25 Ultra
on November 18, 2025
Posted by: Mzkitty0925
[This review was collected as part of a promotion.] This is absolutely the best phone I have invested in! The size and shape perfect fit for my hands. The graphics are amazing. Photos are clear and realistic. Speed awesome. Live Gemini and bixby
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Mzkitty0925, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that this is the best phone you've had, and that you are so thrilled with the design, features, and overall quality of your device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Houston
Expertise:Expert
Verified Purchase:Yes
Super hermoso el dispositivo buena pantalla buenas camaras lo amo
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love that it comes with integrated artificial in
on November 18, 2025
Posted by: Steve1227
[This review was collected as part of a promotion.] I love that it comes with integrated artificial intelligence; it's very easy to accomplish any task
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Steve1227, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the features of Galaxy AI that come with your new device. We have shared a link to the complete manual for your device to help you with additional features, and to best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions come as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My s25 galaxy ultra
on November 18, 2025
Posted by: BECK75
[This review was collected as part of a promotion.] My everyday use...hardly use any computer.
I also use this phone for work.
Thank you Samsung Galaxy.
I also use this phone for work.
Thank you Samsung Galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, but not quite perfect.
on November 18, 2025
Posted by: Cody w
from Florida
Expertise:Intermediate
The phone overall is great, however there are a few things Samsung could work on to make this the absolute best phone. The biggest flaw is actually the camera. While pictures look great when the subject is stationary, they really struggle to capture moving objects. If samsung fixes this issue then it will be absolutely amazing. The battery lasts all day without issue, especially if you have battery saver on. I opted for the 512gb model which is plenty of storage for all my needs. The display looks perfect as always. The performance is hands down the best, I even put my phone to a lower power level just to get more battery life, although that's not needed. If you learn all of the ai tricks and how to implement them then this phone is truly amazing. Besides the one flaw with the camera I really have no complaints.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
Only a couple weeks into my new phone and I love it. Have been finding a lot of nice upgraded features for more everyday convenience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark
from Pheonix,Az
Verified Purchase:Yes
Overall it's a good phone. Good battery life and amazing screen. The camera is amazing aswell. I am a bit disappointed that the s pen dosnet have Bluetooth support but overall it's a good phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on November 18, 2025
Posted by: SammyGirl
[This review was collected as part of a promotion.] I've always loved Samsung Phone from the Note series and now the S series.
I'm learning more with galaxy AI feature and explore daily.
I love having the Spen and hope Samsung never gets rid of it !
Great Camera !!
I'm learning more with galaxy AI feature and explore daily.
I love having the Spen and hope Samsung never gets rid of it !
Great Camera !!
Value
5
Written by a customer while visiting Samsung US