Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,087 Reviews)
Rating breakdown 27,087 reviews
5 Stars
23,264
4 Stars
3,002
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Galaxy s25 ultra 512gb
on November 19, 2025
Posted by: Pwnenoobs
[This review was collected as part of a promotion.] Galaxy Ai updates make the phone more fun and engaging to use and the sleek design of the phone gives it a better look and feel. The Ai camera and photo features are pretty cool too. Erased some unwanted audio from a video and was impressed at how easy it was with zero quality loss. Very compatible and seamless integration with my car in android auto. I also enjoy the flat screen over the edged screen of the 23 ultra. Just a more luxurious and hugh quality feeling phone. Can't wait to see what comes next!
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are enjoying the amazing capabilities of your device, and that you are capturing amazing photos and videos with your phone. Please, don't hesitate to reach out to us again any time you have questions or additional thoughts about your Samsung devices you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the smooth performance of the S2
on November 19, 2025
Posted by: MemeJoey
from Robbins,NC
Expertise:Expert
Great phone , every aspect is awsome. This is the best phone I have had yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey MemeJoey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such an amazing experience with your device, and that it feels like the best one you've ever had. We have provided a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Another step in the right direction
on November 19, 2025
Posted by: Rustang
[This review was collected as part of a promotion.] As a police officer I use my s25 ultra with the included s pen stylus constantly. The latency on the S pen is almost non existent and in a job where I take notes constantly and photos the s25 ultra stands above any other phone. I really like this phone. From a productivity and durability standpoint there is nothing better than s25. I drop the phone regularly and the screen is unbreakable. Can't wait to see what the next generation brings. Galaxy ai also helps when writing reports
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Rustang, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are absolutely ecstatic to hear how much you are finding this device to be an asset to your professional and personal lives, and that the S Pen, camera, and Galaxy AI are so valuable for your usage. Please, reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra: Power, AI, and Camera Perfection
on November 19, 2025
Posted by: Cbuck87
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a technological marvel. The Snapdragon 8 Elite for Galaxy is a raw performance beast, making every interaction—from heavy gaming to rapid-fire app switching—effortless. The speed is deeply integrated with Galaxy AI, allowing demanding features like Generative Edit and real-time translation to execute instantaneously and seamlessly.
The Dynamic AMOLED 2X display (6.9-inch) is the best I've ever seen. The 2600-nit peak brightness and Corning Gorilla Armor 2 eliminate glare entirely, making the screen brilliant under the harshest sun. The Titanium frame feels substantial yet light, perfecting the premium design.
Photography is where the S25 Ultra truly crushes the competition. The 200MP main sensor and enhanced 50MP telephoto (5x optical) deliver stunning detail and clarity. Even high Space Zoom images retain impressive sharpness. Low-light performance is flawless, producing bright, noise-free images automatically. The new Audio Eraser for video is a massive innovation, instantly cleaning up distracting background noise for professional-grade content.
The legendary S Pen remains essential for productivity, and the 5,000mAh battery paired with the new chipset provides genuine all-day endurance—no more charging anxieties. The S25 Ultra isn't just an upgrade; it’s unmatched in mobile technology, setting the standard for all 2025 flagships. It's the undisputed king. 5/5 Stars! I couldn't be happier with another phone/AI platform. Best purchase to date!
The Dynamic AMOLED 2X display (6.9-inch) is the best I've ever seen. The 2600-nit peak brightness and Corning Gorilla Armor 2 eliminate glare entirely, making the screen brilliant under the harshest sun. The Titanium frame feels substantial yet light, perfecting the premium design.
Photography is where the S25 Ultra truly crushes the competition. The 200MP main sensor and enhanced 50MP telephoto (5x optical) deliver stunning detail and clarity. Even high Space Zoom images retain impressive sharpness. Low-light performance is flawless, producing bright, noise-free images automatically. The new Audio Eraser for video is a massive innovation, instantly cleaning up distracting background noise for professional-grade content.
The legendary S Pen remains essential for productivity, and the 5,000mAh battery paired with the new chipset provides genuine all-day endurance—no more charging anxieties. The S25 Ultra isn't just an upgrade; it’s unmatched in mobile technology, setting the standard for all 2025 flagships. It's the undisputed king. 5/5 Stars! I couldn't be happier with another phone/AI platform. Best purchase to date!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wow can't wait for the 26 lol
on November 18, 2025
Posted by: Impulsewhat
[This review was collected as part of a promotion.] Still an awesome phone the 25 was great till literally the next day hey hey new 26 way better yall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great product so far
on November 18, 2025
Posted by: Love02Shop
[This review was collected as part of a promotion.] Galaxy Ai has been performing surprisingly amazing so far. I just upgraded my from from a note to this. Still yet to fully explore it's great features. However, so far I love the bigger screen but I'm skeptical about the over heating. Would see how it goes.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Love02Shop, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We love hearing how amazed you have been with your device thus far, and that you are finding so many features as you continue to explore. We have provided a link to the complete manual as a great companion to your exploration. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate youbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Mike
from San Angelo, TX
Expertise:Intermediate
Verified Purchase:Yes
I have an S23 Ultra that was pretty awesome but the charger port kept getting loose and wouldn't charge properly, even my replacement S23 Ultras charger port got loose too. I decided to upgrade to S25 Ultra and its honestly really great despite me not liking AI features. It plays games better and has a better feel than the S23 Ultra. I can also put screen protectors on this phone finally, the latter had no good protectors. This phone though doesn't have 100x zoom which is the only negative about this phone but the photos are more defined than the S23. I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Mike, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are enjoying the enhanced features of your new device, and that you are enjoying your gaming. We hope you'll reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Jonathan
Verified Purchase:Yes
The process was easy and simple ..the device is what i was expecting
Written by a customer while visiting Samsung US