Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,298 Reviews)
Rating breakdown 27,298 reviews
5 Stars
23,401
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
My favorite phone
on December 5, 2025
Posted by: Simmws
[This review was collected as part of a promotion.] I love the presentation of the Galaxy AI and how easy it is to use. The overall phone is a blessing to have it's very easy to use very compatible with all my devices. And the screen is beyond destructible.. I have dropped this phone so many times and I am very thankful for the quality of this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Well Im gonna start saying is a good phone. Definitely I love how looks, the color is perfect, the size is comfy to grabs it or keep it in the hand. Samsung features always has been on Top, I have a los of fun using Geminis (Galaxy AI) doing pictures for me in my fam. The camera resolution and zoom are the best. Is a great phone, Im always telling people to switch to Samsung and try Ultra Models. I started with S22 ultra, then s23 Ultra and now I have this one. I love it so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product, but not the best
on December 5, 2025
Posted by: 112199
[This review was collected as part of a promotion.] I’ve been using Samsung phones my whole life, and I started using the S series from the Galaxy S22 Ultra. That phone was super sleek compared to the S25 Ultra. The S25 Ultra initially felt like a thick block in my hand, but over time I got used to it. Still, the S22 Ultra is my favorite in terms of design — it was slimmer, thinner, and had those curved screen edges, which the S25 Ultra doesn’t have.
But the biggest upgrade I noticed from the S22 to the S25 is the performance. The camera feels almost the same to me, but the performance jump is huge. On the S22 Ultra, even when playing smaller games around 1–2 GB, the phone would heat up a lot. After 20–50 minutes of gameplay, the phone would struggle and lag.
On the S25 Ultra, even when I’m playing the biggest games on the Play Store — like Genshin Impact or CarX Street — everything runs super smoothly at high graphics settings. No overheating, no lag. So overall, the performance improvement from the S22 to the S25 has been a massive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 5, 2025
Posted by: Treeman
[This review was collected as part of a promotion.] I love the size, speed, battery life, camera, and the built in galaxy ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade
on December 5, 2025
Posted by: Sami4lyfe
[This review was collected as part of a promotion.] I usually upgrade every year but this time it really felt like an upgrade. The New Galaxy AI features are really fun. They might seem novelty but you'd be surprised how often you use them especially to get the perfect picture. The battery life is great as expected but just the feel of the phone is so nice. It just feels good in the hand and premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever had
on December 5, 2025
Posted by: Pc0176
[This review was collected as part of a promotion.] It has so many features i love to use and ive learned a lot from my pyhone like Ai features through and the camera taking ability with 4k and 8k video i will never change ive always had a samsung and will always for the rest of my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Disability/stroke friendly
on December 5, 2025
Posted by: ShebaMarie
[This review was collected as part of a promotion.] I have memory issues and recovering from a stroke, physically. My right side has difficulty and this phone is large enough for my to hold and not and odd shape. It has the ability to hear me when I remember something and make note of it. The samsung ai is a helpful tool because its given me suggestions how to remember to eat, drink and get moving. Also exercise that can aide in my healing journey. I originally bought this phone to take pictures of my first new grandson however its become much more than a camera. Best purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet!
on December 5, 2025
Posted by: MzTeddieBear
[This review was collected as part of a promotion.] I mostly use my phone for videos and social media. Everything so nice and crisp. I really love it. I don't know how Samsung will top this one. Thank you!
Value
5
Written by a customer while visiting Samsung US