Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,069 Reviews)
Rating breakdown 27,069 reviews
5 Stars
23,249
4 Stars
3,000
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
User friendly, great picture quality
on December 5, 2025
Posted by: Lucinda
[This review was collected as part of a promotion.] Have not used the A I mode as of yet, have the complementing ear buds 3pro to go with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 Ultra.
on December 5, 2025
Posted by: BeeMack3130
[This review was collected as part of a promotion.] A solid phone. Nice size. Good camera. Fast processing. Great picture for streaming videos. I am really happy with this purchase. Galaxy AI is awesome 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Was very disappointed it didn't have a Bluetooth s
on December 5, 2025
Posted by: Kranz1
[This review was collected as part of a promotion.] I bought this for the s pen I like that part so you could take a photo using it was a big let down I thought they would make a replacement for it with the Bluetooth feature
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hi there Kranz1, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when you are seeking specific functionality with a new device. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera of your device. We have also shared a link to the Samsung Support Team to assist youany time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Product
on December 5, 2025
Posted by: Tabbi2025
[This review was collected as part of a promotion.] Great great phone!!!! I love everything about it..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works fast and smooth
on December 5, 2025
Posted by: Drblancasjr85
[This review was collected as part of a promotion.] Works really fast and smooth. Doesn't lag on loading. Sound and picture quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 25 ultra very powerful and feels great
on December 5, 2025
Posted by: Nestly
[This review was collected as part of a promotion.] I love this phone it's very powerful and it does what needs to be done.
Device can be docked and it's great for multitasking I personally used it to study and play clash of clans while Im at my lunch.
Great phone feels great on hand.
Great phone feels great on hand.
Something that I feel is needed is Voice mail text transcripts on the phone app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product that lasts
on December 5, 2025
Posted by: TFoxx7
[This review was collected as part of a promotion.] I have been a Samsung user for years! They are durable and last. I use my Samsung galaxy s25 for work, games, Email and to keep in touch with all of my family and friends. I use my pen alot to draw on photos, to sign or even make myself notes. The new AI feature is so helpful, informative and can be fun and also useful for work! Couldn't ask for a better product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on December 5, 2025
Posted by: Bbarlow
[This review was collected as part of a promotion.] I love the feature where I can have all of my work stuff on my phone but when it comes time to unplug from work and step away I have that option to turn off the work mode and I don't have to see any of my work emails
Value
5
Written by a customer while visiting Samsung US