Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,287 Reviews)
Rating breakdown 27,287 reviews
5 Stars
23,390
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This product has great features. ButBixby upgrade
on December 5, 2025
Posted by: RockTransit
[This review was collected as part of a promotion.] Work, personal use is great also. Overall pretty satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but could use some tweaking
on December 5, 2025
Posted by: Skinny17
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerful and well-built device. The display is bright and smooth, and the camera system delivers sharp, detailed photos. Performance is fast and consistent, and the new AI features are useful for things like photo editing, summarizing content, and enhancing productivity.
There are still areas that could be improved. The phone can get warm during heavy use, and the charging speed feels slower than expected for a flagship device. The biggest issue I’ve noticed is the standby battery life. The battery drops more than it should overnight or when the phone isn’t being used, and some AI processes seem to contribute to the drain. It’s not a deal-breaker, but it is noticeable.
Overall, the S25 Ultra is a strong phone with great performance and helpful AI tools, but better battery optimization would make it even better. This is why I have given it four stars instead of five.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse for creativity
on December 5, 2025
Posted by: Saundo
[This review was collected as part of a promotion.] Great workhorse device, the screen is amazing. Have been creating content on Instagram and YouTube flawlessly. Galaxy AI adds to the functionality with integration into my daily workflow. Battery life is excellent. This has been a great upgrade from my S21 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best.
on December 5, 2025
Posted by: Jerry1979
[This review was collected as part of a promotion.] Simply the best for me. I use it frequently at work, as it's a tool where I can have everything I need for my daily tasks. The AI is the best part because simply by entering an object or asking a question, it provides quick and very accurate solutions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy so far!!
on December 5, 2025
Posted by: Kemono722
[This review was collected as part of a promotion.] The S25 Ultra delivers excellent performance with fast responsiveness and smooth multitasking. The display is bright, sharp, and easy to view in different lighting conditions, making it great for videos, browsing, and everyday use. The battery life holds up well through a full day, even with heavy usage. The camera system is one of its strongest features, offering clear detail, strong low-light results, and natural color reproduction. The build quality feels sturdy and premium, and the device runs efficiently without noticeable overheating. Overall, the S25 Ultra is a powerful, reliable smartphone that delivers a high-end experience across all key areas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Got a very good deal on a very awesome device.
on December 5, 2025
Posted by: Rod2025
[This review was collected as part of a promotion.] This is a very awesome device. I love the Samsung AI and everything about this phone. It is so far advanced than the other phone I had which was 8 years old.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it the battery lasts long, great coverage,
on December 5, 2025
Posted by: Terryr
[This review was collected as part of a promotion.] Galaxy AI is greater also helps with all my workload. Makes everything a lot easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra has a great camera
on December 5, 2025
Posted by: PapaChuck
[This review was collected as part of a promotion.] I use my Samsung S25 Ultra for keeping in contact with my children with video chats, phone calls and texts. I also use the camera for taking pictures of the kids activities as well as special events, and the pictures are always great quality. I play games and also use my S25 Ultra as my own portable computer to pay bills and make appointments. It's a great phone and easy to use.
Value
5
Written by a customer while visiting Samsung US