Customer reviews from cuisinart.com
Cuisinart - C55W-14PCB 14-Piece Cutlery Set - Brown
Average customer rating
3.8
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
10
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
3
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Cuisinart - C55W-14PCB 14-Piece Cutlery Set - Brown
Posted by: Gregor7925
from Cambridge, Massachusetts
Gender:Male
Verified Purchase:Yes
The knives didn’t arrive as sharp as I would expect. Additionally, the wooden handles are quite rough and I feel like over time they will chip and splinter
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 23, 2024
Hello- We are so sorry to hear about the trouble you've had with your Cutlery. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: A_PV
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
The set is cute but the first time I washed a knife, the middle of the wood (next to the union with the metal blade) turned black. I talked to the retailer I bought it from and they gave me a partial refund but now I'm scared of washing the remaining knives.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Alvin S
from South Carolina
Gender:Male
Verified Purchase:Yes
After only one wash, the wooden handles are very rough to the touch. Very disappointing. I expected much better.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Cutlery. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Cutlery. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Padico
from New York, NY
Gender:Female
Verified Purchase:Yes
I am disappointed with this Block Knife Set. The block is very small and some handles are light brown and some dark brown. Takes away from over all beauty of the block set. I like the fact the knives are very sharp. One has to be very careful when using
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Tlmb
Gender:Female
Verified Purchase:Yes
Smart choice for small space. Knives are nicely handled and just the right shape and weight and are sharp every time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Carla Monique
from Florida
Gender:Female
Verified Purchase:Yes
Pleasantly surprised by this cutlery set. The knives compliments my kitchen appliances goes well with my other set. They are made from a dark wood. The knives came sharpen which was a huge plus. Just give a
wash and they are ready to use.
wash and they are ready to use.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: betty
Verified Purchase:Yes
steak knives are not serrated. high quality beautiful display.
Written by a customer while visiting cuisinart.com
Posted by: Carmen23
from San Diego, CA
Gender:Female
Verified Purchase:Yes
Knives are not sharp. Wood chips off after 1 year. I even used cutting board oil to keep the knives nourished. I tried sharpening the knives, they never sharpened. I threw them away after 1-2 years and bought a better brand. Cuisinart has gone downhill.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com