Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - White
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - White
Posted by: Kayjay
Verified Purchase:Yes
i've been using zflip since zflip4. Nice working and like this compact size.
Response from Samsung USBy R&R Team, May 21, 2025
Thank you so much for your feedback, Kayjay! We're ecstatic to see that you've been enjoying your Galaxy Z Flip experience since the Z Flip 4. With the Galaxy Z Flip6, we've taken it a step further by incorporating a durable FlexHinge along with an Enhanced Armor Aluminum frame and Corning® Gorilla® Glass Victus® 2. This means you can enjoy that compact size and functionality with even more durability. We appreciate your support and love to hear from users like you. We hope you continue to share your thoughts with us! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Achieving Your Dreams CCC
from Saint Petersburg, Florida
Expertise:Expert
Verified Purchase:Yes
Love, love, love, love, love EVERYTHING about this FABULOUS state of the art piece of technology!!!!! So much FUN!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 21, 2025
It’s so great to receive your exhilarated review, Achieving Your Dreams CCC! Wow! Just Wow! We absolutely love your enthusiasm for the Galaxy Z Flip6! It’s great to hear you are enjoying this cutting-edge, fun, and innovative device. Its sleek, foldable design, powerful features, and seamless experience make it a standout choice for those who love style and performance. We hope you continue to create and indulge in new adventures with your Galaxy Z Flip6! Thank you for choosing Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: Coldfire1986
from Taylor, MI
Expertise:Intermediate
Verified Purchase:Yes
Good upgrade over the Flip 4. It was easy to setup and use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Charles J
from Utah
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. Not only is the front display phenomenal and extremely helpful, but the battery life is better than it was on the flip 3 and it has better storage. The processor is also a lot faster and the folding glass has been improved. Overall, it brings everything to the table I was hoping for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Z Sanchez
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Photo and video quality is amazing. Can't feel the fold on the screen anymore, had the flip5 before and I'm so happy I upgraded.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
folding screen Randomly stopped working
on March 15, 2025
Posted by: Jcmenear
Expertise:Expert
Be very careful with this phone had to fix frunt folding screen 3 times never even a scratch on any of them. I'm sticking with galaxy S series from now on. Unless quality drops there too.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R, March 19, 2025
Hello Jcmenear,
We appreciate you sharing your experience with the Galaxy Z Flip6. The foldable design brings a unique and innovative approach to smartphone functionality, making multitasking and portability more convenient than ever. The Galaxy Z Assurance allows for an additional benefits for your device. With free screen protector replacements and discounts on screen repair, please reach out to us to learn more about the awesome promotion. We thank you for input. Thank you for being a part of the Samsung community!
-Ty
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We appreciate you sharing your experience with the Galaxy Z Flip6. The foldable design brings a unique and innovative approach to smartphone functionality, making multitasking and portability more convenient than ever. The Galaxy Z Assurance allows for an additional benefits for your device. With free screen protector replacements and discounts on screen repair, please reach out to us to learn more about the awesome promotion. We thank you for input. Thank you for being a part of the Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Spring Hill, FL
Expertise:Expert
Verified Purchase:Yes
I traded in Galaxy Z Flip4 for the upgraded Flip6. The battery life is terrific and lasts all through the day with plenty of battery life when I place it on the charger at night. Great features. The camera is much better but not as good as my Galaxy S23 Ultra. Access to the outside screen is great as it offers a quick look at all new messages.
I would recommend this to a friend!
Design
5
Response from Samsung USBy R&R, March 13, 2025
Howdy Bill Nicolow,
Thank you for reaching out and sharing your experience with your Galaxy Z Flip6! Being able to catch up on everything on your Flex Window makes reading incoming notifications a breeze. You can quickly glance at them, take them in, and then put your phone back in your pocket. The 50MP camera ensures that every picture you take is a masterpiece; it feels like you can't take a bad photo! With a 4000mAh battery, you can enjoy up to 23 hours of video playback, so you never have to worry about running out of power. We are glad that you are enjoying your upgraded device. Thank you for sharing your enthusiasm with us. We appreciate you choosing Samsung!
-Ty
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Thank you for reaching out and sharing your experience with your Galaxy Z Flip6! Being able to catch up on everything on your Flex Window makes reading incoming notifications a breeze. You can quickly glance at them, take them in, and then put your phone back in your pocket. The 50MP camera ensures that every picture you take is a masterpiece; it feels like you can't take a bad photo! With a 4000mAh battery, you can enjoy up to 23 hours of video playback, so you never have to worry about running out of power. We are glad that you are enjoying your upgraded device. Thank you for sharing your enthusiasm with us. We appreciate you choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Hinge is too fragile
on March 10, 2025
Posted by: GemS
from Santa Cruz, CA
Expertise:Intermediate
Unfortunately, the hinge is too fragile on this phone. I got this phone at the beginning of December and the inner screen no longer reliably turns on. It took it in for service and they said because there was an imperfection on the hinge from it being dropped that the repair wouldn't be under warranty. Truly, this phone has only had normal wear and tear and it's a problem if normal use can make it stop functioning so quickly.
This experience is extremely disappointing because I really liked this phone. It's small enough it easily fits into every pocket and the outer screen is amazingly functional with the Multi Star Good Lock addition. This would be a great phone if the hinge wasn't so fragile.
Features
5
Performance
5
Design
2
Value
1
Response from Samsung USBy R&R, March 13, 2025
Hi GemS,
Thank you for sharing your feedback on your Galaxy Z Flip6. Enjoying the compact of your smartphone makes being on the go much simpler. Having the convenience of putting your phone comfortably in your pocket, not sticking out, gives the flip phone all the vibes. One of the benefits that came with your device is the Galaxy Z Assurance. This will allow your device to receive one free screen protector replacement and discounts on screen repairs. More information about the Galaxy Z Assurance promotion will be linked below. Please get in touch with our Samsung Support Team to learn more about your device’s screen options. We thank you for reaching out. We’re here to help—thank you for choosing Samsung!
-Ty
Galaxy Z Assurance
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Thank you for sharing your feedback on your Galaxy Z Flip6. Enjoying the compact of your smartphone makes being on the go much simpler. Having the convenience of putting your phone comfortably in your pocket, not sticking out, gives the flip phone all the vibes. One of the benefits that came with your device is the Galaxy Z Assurance. This will allow your device to receive one free screen protector replacement and discounts on screen repairs. More information about the Galaxy Z Assurance promotion will be linked below. Please get in touch with our Samsung Support Team to learn more about your device’s screen options. We thank you for reaching out. We’re here to help—thank you for choosing Samsung!
-Ty
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
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Written by a customer while visiting Samsung US