Customer reviews from bestbuy-ca
Helix - 67W USB-C Universal Laptop Charger With 14 Adapter Tips
Average customer rating
1.8 out of 5
1.8
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
3
20%of customers recommend this product. 
(
1 out of 5
)
Best Buy Privacy Policy
Customer Reviews for Helix - 67W USB-C Universal Laptop Charger With 14 Adapter Tips
Customer Rating
1 out of 5
1
Don’t trust this product
on July 30, 2026
Posted by: PS
from Vancouver
The power brick itself keeps losing. This is my second one after replacing it.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Junk
on December 17, 2024
Posted by: Rebecca
from Richmond Hill
It stopped superfast charging after one week. Charger time went from 1hr to 3.5 hrs. I bought it a week ago and used it 3 times. And that's CtoC charging.
Won't even deliver enough power to turn make a light blink on my laptop.
Worst I've ever bought
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
do not use for macbooks
on December 5, 2024
Posted by: Allison
from Toronto
This charger advertises itself as compatible for Macbooks, meanwhile, it's very harmful. I bought this for my MacBook pro and after a few hours of use, one of my usb-c ports gave out. I didn't think much of it and continued using it since it was the only charger I had on me. Eventually, the 2nd port gave out as well. I ended up using compressed air in hopes of reviving the ports, thankfully it worked. Do not buy for this for your mac, it harms your battery and will make your usb-c ports turn off due to its unstable power delivery. Just get an Apple charger.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Breaks too easily
on July 22, 2024
Posted by: OopsItBrokeOnMeAgain
from Mississauga
If hit at the wrong angle the USB-C attachment will come out of the socket. Know two other people who reported the same issue.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Adapter
on July 20, 2023
Posted by: Crusader
from Canada
No adapter for Apple phones. Other then that a great charger. Charges my rog ally.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca