Everything has been great except for one issue on the mower. One side of the discharge door began to sag after the first mow. A screw that should be holding this in appears to have fallen out. I’m currently waiting to hear from customer service about a fix. I will update this review once I’ve heard back.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks, Customer Care, December 9, 2021
Hello JAS1988,
Sorry to hear that you are having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We see you have been in touch with our team and happy they were able to support you. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
I was recently diagnosed with a brain tumor that I knew would effect my normal outdoor activities . I enjoyed cutting grass so i decided to get a battery powered lawn mower so I wouldn’t trip on the cord until I get a little stronger. This was the best thingI ever bought. Its small enough to handle and went right thru the high grass. Came with mower, blower and edger. Great deal!
Great for MAINTAINED grass. I bought this when my grass was quite over grown. It’ll cut through the tall stuff but it’ll eat up the charge on the batteries in about a half hour. Once my grass was finally cut down to a manageable height, mowing was a breeze. I was honestly shocked at how light these tools were. The blower and weed eater are light enough that a kid could use them.
I’ve only been about to use my trimmer and my blower, because one of my batteries is defective. It’s been a rocky start with the company, but when I called into customer service they were very helpful with some of my initial delivery delays. Hopefully, everything will be resolved with the battery issue—as the trimmer and blower work great! They’re likely to be some of my new favorite yard tools—if the durability and reliability holds up.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 13, 2021
Thank you for your review! We are sorry to hear that the unit you purchased is not working out for you. We see you have been in touch with our team. We are happy they were able to support you with this issue. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help.
I love this mower bundle! The mower works amazingly! My mower died last year and I wasn't able to get a new mower at the time so the grass was pretty tall. It cut all of it down with ease. The weed Wacker is equally as wonderful and cuts through tough thick straw blades. I haven't had a chance to use the leaf blower but I'm sure ots just as amazing.