Customer Reviews for Greenworks - 48V (24V x 2) 20" Push Mower, 12" String Trimmer/Edger, 320 CFM Blower, 3 Batteries and 2 Chargers Included - Green
Customer Rating
1
Don't waste your money
on May 8, 2022
Posted by: Janney
from Texas
Gender:Female
I received my mower on May 1, 2022. I put it together, charged the batteries and mowed my side and backyards. It worked like a charm. The batteries died after 40 minutes. It took 2.5 hours to charge them. I began mowing my front yard and the batteries died after 15 minutes. I charged them (2.5 hours) again and this time they lasted 30 minutes. Another charge and I finally got to finish my front yard. Four days later, I am mowing again. The batteries last 35 minutes. After a 2.5 hour charge, I continue mowing. While mowing, I hear a clunk and the mower stops. I look under the mower and there is a bolt in the grass. I turned the mower over and there are 2 bolts that are loose. I tighten them and try to put the one that came out back in. It won't tighten. Long story short, the bolt that came out hit the blade and cracked the housing for the motor. I had the mower for exactly one week. If you're thinking about a GreenWorks mower I suggest you find another brand. I know I'll be returning this one for a refund.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 9, 2022
Hello Janney
We're sorry to hear about your experience when using this lawn mower! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
This is super easy to put together and operate. I’m a 48 year old single mom and it Took me only about 10 minutes to screw in the handle and get it going. It’s very quiet. I finish my small yard in 8 minutes - it covers more ground than I expected!
Bought this about a month ago, charges quick, very easy to us lightweight Mower, and have had substantial rain where I live, and even though the grass was pretty wet this Mower had no problem cutting from the second lowest position. Also like the easy adjustable height adjustment for setting the cutting depth. Love it, and oh yeah a bonus with a rechargeable drill, excellent purhcase!
Bought a well-reviewed gas lawnmower 3 years ago. Year 2, I could only start it by flooding the filter with starting fluid. This year, not at all. Bought this mower and cheer every time it starts right up. It is lighter & quieter than gas mowers. I'll never switch back
So far so good. Shipping was fast, easy to put together. My girlfriend's used it once to mulch, but it's too early to mow, so we'll have to see how that goes. Curious to see how long batteries last. Satisfied so far!
I bought one of the first versions of the Greenworks lawn mowers 8 years ago, it is still amazing! Bought this one for our vacation home and it is working great for the 1/3 acre lot. Solid construction, quiet and powerful. Huge fan!