Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Push Mower + Blower + 12" String Trimmer Combo, (2) 4.0Ah Batteries and Charger - Green
Average customer rating
4.5
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
328
4 Stars
60
3 Stars
27
2 Stars
5
1 Star
21
92%of customers recommend this product.
(
349 out of
381)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Push Mower + Blower + 12" String Trimmer Combo, (2) 4.0Ah Batteries and Charger - Green
Customer Rating
2
Great for the first two uses then the battery is kaput
on June 23, 2025
Posted by: nononoooooooooooooooooooo
from chicago, IL
[This review was collected as part of a promotion.] I bought this lawn mower 1 month ago and the first 2 times I used it the batteries lasted at most 30 minutes (after 3 hours of charging). On the third use after again 3 hours of charging and the green light shining, it lasted all of 3 minutes. Yes, I plugged it back in, charged again, re-watched the videos and reread the manuals online and the ones that came with, but to no avail. Batteries now only last 3 minutes
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 24, 2025
Hello nononoooooooooooooooooooo.
Sorry to hear about this experience! We understand you are seeking a resolution, and we are here to help. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Sorry to hear about this experience! We understand you are seeking a resolution, and we are here to help. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Website impossible to navigate
on June 18, 2025
Posted by: Website Impossible
from Tampa, FL
Gender:Female
[This review was collected as part of a promotion.] I'm simply trying to register my product however the website will only take me to this review page or list phone numbers to call for customer service. I'm beginning to believe Greenworks does not want their products to be successfully registered for warranty.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 18, 2025
We understand the disappointment when trying to register your lawn mower and we apologize for any inconvenience. If you are willing, please start a Live chat on www.greenworkstools.com or call us on 1-888-909-6757. A team member can handle the machine registration at your convenience.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great lawn mower
on June 14, 2025
Posted by: Adgvjb
from Michigan
Gender:Male
[This review was collected as part of a promotion.] Bought about 2 months ago and running great still!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Preliminary
on June 10, 2025
Posted by: Tom9
from Seminole FL
Gender:Male
[This review was collected as part of a promotion.] Haven't used the mower yet but so far the website is officious and not very easy to use. I'm not even sure that I was able to register since I elected to skip uploading the receipt which I thought was intrusive and unnecessary.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 11, 2025
Hello Tom9.
We are sorry to hear about your experience. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is for your safety and reduces fraudulent acts. We see that your registration was add to your profile however as mentioned some information was left out. No problem, please be sure to keep your receipt handing as it will be needed for any warranty claims. We hope that this explanation will help alleviate any negative feelings associated with your online experience. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
We are sorry to hear about your experience. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is for your safety and reduces fraudulent acts. We see that your registration was add to your profile however as mentioned some information was left out. No problem, please be sure to keep your receipt handing as it will be needed for any warranty claims. We hope that this explanation will help alleviate any negative feelings associated with your online experience. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Never need to push again!
on June 9, 2025
Posted by: JacobM
from Tulsa, OK
Gender:Male
[This review was collected as part of a promotion.] Just bought this after using a manual mower for a while. I didn't want gas around my dogs so I looked into battery power and found this. It was not supposed to be this better but I am glad I switched to a self propelled mower! The only reason I had a bit of sweat was from the heat not the work.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor Battery Life
on June 4, 2025
Posted by: Thomas__
from Broomall
Gender:Male
[This review was collected as part of a promotion.] Absolutely terrible. Do not waste your money.
I bought this product in April 2025 and just started using it in June. After a full charge, I got barely 5 minutes of runtime—completely unacceptable for something brand new. I tried recharging the batteries, and now it’s been blinking green for over two hours with no sign of progress. This thing is clearly defective or just poorly made. For the price, I expected at least basic functionality, but this is junk. Save yourself the frustration—look elsewhere.
I bought this product in April 2025 and just started using it in June. After a full charge, I got barely 5 minutes of runtime—completely unacceptable for something brand new. I tried recharging the batteries, and now it’s been blinking green for over two hours with no sign of progress. This thing is clearly defective or just poorly made. For the price, I expected at least basic functionality, but this is junk. Save yourself the frustration—look elsewhere.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 5, 2025
Hello Thomas__.
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So far I really like it.
on June 4, 2025
Posted by: tdes112
from Austin Texas
Gender:Male
[This review was collected as part of a promotion.] First electric mower. Has been reliable and perfect for my smaller yard
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
I like it
on June 4, 2025
Posted by: Miny
Gender:Female
[This review was collected as part of a promotion.] Have only mowed twice I really like it so far,only wish I could get a little more time out of the batteries,I have to go like heck to get my small yard finished.I guess at 88 years I need a recharge break half way through too ! I wish I had this kind of mower a lot sooner. Now I need the trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com