Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Push Mower + Blower + 12" String Trimmer Combo, (2) 4.0Ah Batteries and Charger - Green
Average customer rating
4.5
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
328
4 Stars
60
3 Stars
27
2 Stars
5
1 Star
21
92%of customers recommend this product.
(
349 out of
381)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Push Mower + Blower + 12" String Trimmer Combo, (2) 4.0Ah Batteries and Charger - Green
Customer Rating
3
Great power but line feed sucks
on March 16, 2026
Posted by: Bob89
[This review was collected as part of a promotion.] Good power and run time. 5 stars there. Line feed is 1 star. Line drops to 2 inches without feeding. Absolutely horrible. I'd buy something else after experiencing it.
Response from greenworkstools.comBy Greenworks, March 17, 2026
Hello Bob89.
We are glad to hear you are getting strong power and runtime from your 24V 12" String Trimmer/Edger, but we are sorry the line feed performance has been frustrating, that is certainly not the experience we want you to have.
Line feeding issues like you described are often related to spool setup or line advancement technique. This model uses an automatic/bump feed system, and for best results:
1. Make sure the spool is properly installed and the line is evenly wound (not crossed or too tight).
2. While trimming, lightly “bump” the head on the ground while the unit is running at full speed to advance the line.
3. Avoid letting the line get too short before feeding, as very short ends can sometimes prevent proper advancement.
4. Check that the correct line diameter is being used, as oversized or undersized line can affect feeding performance.
If the line is consistently not advancing even with proper use, the spool or feed mechanism may need inspection or replacement. Our support team would be happy to help troubleshoot further and ensure everything is functioning as intended. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are glad to hear you are getting strong power and runtime from your 24V 12" String Trimmer/Edger, but we are sorry the line feed performance has been frustrating, that is certainly not the experience we want you to have.
Line feeding issues like you described are often related to spool setup or line advancement technique. This model uses an automatic/bump feed system, and for best results:
1. Make sure the spool is properly installed and the line is evenly wound (not crossed or too tight).
2. While trimming, lightly “bump” the head on the ground while the unit is running at full speed to advance the line.
3. Avoid letting the line get too short before feeding, as very short ends can sometimes prevent proper advancement.
4. Check that the correct line diameter is being used, as oversized or undersized line can affect feeding performance.
If the line is consistently not advancing even with proper use, the spool or feed mechanism may need inspection or replacement. Our support team would be happy to help troubleshoot further and ensure everything is functioning as intended. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features
on March 13, 2026
Posted by: JKATT
from Hendersonville, NC
Gender:Female
[This review was collected as part of a promotion.] This mower was easily assembled. We like the over all look and lasting battery. No problems.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Works Very Well!
on February 14, 2026
Posted by: cksan
from VA
[This review was collected as part of a promotion.] I used this mower for the last summer, and it works very well cutting lawn grass at normal heights. The only downside is in the summer, batteries can get drained easily due to over working or the heat. The batteries that come with the bundle provide around 20 - 25 minutes in the summer, so plan to take a break or buy back up batteries may be needed for larger yards or for other tools if you don't want to wait for the batteries to recharge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product. Easy to use
on February 1, 2026
Posted by: RayHa
from Cleveland. Ohio
Gender:Male
[This review was collected as part of a promotion.] Bought a greenworks snowblower. Was so impressed with it. I decided to get a greenworks electric lawnmower. Best yard tool decision i made.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy replacement & instulation
on January 26, 2026
Posted by: Paul60
from Minneapolis, MN
Gender:Male
[This review was collected as part of a promotion.] My lawmower bladed to replace last summer and the process of finding where to purchase one online was easy. When I got it home, I found the design of the arrows to align and attach the new blade very easy to follow and screw on.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Value value value
on November 26, 2025
Posted by: Freddyg
from Mesa Az
[This review was collected as part of a promotion.] Greenworks products are always a great value.
You can’t go wrong with this brand.
I have many of there tools in the garage.
Never been disappointed.
You can’t go wrong with this brand.
I have many of there tools in the garage.
Never been disappointed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Smooth Operation
on November 12, 2025
Posted by: Sully0404
from Orlando, FL
Gender:Male
[This review was collected as part of a promotion.] This was a gift, mower combo package including blower and trimmer. Everything works well, easy to use, Results in a smooth operation.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
great for small areas
on November 2, 2025
Posted by: lmp47
from McAlester, Oklahoma
Gender:Female
[This review was collected as part of a promotion.] I have had mine for a while now and love it for getting in small places that the bigger mowers can't get to. So, I just got this one for my daughter for mowing around all the Halloween decorations in her yard.
Written by a customer while visiting greenworkstools.com