Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Push Mower + Blower + 12" String Trimmer Combo, (2) 4.0Ah Batteries and Charger - Green
Average customer rating
4.5
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
328
4 Stars
60
3 Stars
27
2 Stars
5
1 Star
21
92%of customers recommend this product.
(
349 out of
381)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Push Mower + Blower + 12" String Trimmer Combo, (2) 4.0Ah Batteries and Charger - Green
Posted by: Anonymous
from Atlanta, Georgia
Gender:Male
Verified Purchase:Yes
OK Mower, Not a Great Mower. Completes the Job. Run time is about 30 Minutes with two batteries.
The Sound of this mower is Loud. I thought electric will be silent. I never used Gas Mower. I can't compare it with Gas Mower. But sound is Horrible.
Deck accumulates the grass mulch badly. Deck Design should have been better to avoid grass mulch accumulation on the deck. Battery Area/Space also accumulates dirt/grass which might effect the battery performance in long term.
Wiring should have been included inside the handle, instead of hanging out.
Very difficult to cut the edges.
Easy to maneuver when Self propelled is activated. But speed control is not Good. It will be too slow or speed, can't get the appropriate speed set. Little frustrated with that while mowing.
The Sound of this mower is Loud. I thought electric will be silent. I never used Gas Mower. I can't compare it with Gas Mower. But sound is Horrible.
Deck accumulates the grass mulch badly. Deck Design should have been better to avoid grass mulch accumulation on the deck. Battery Area/Space also accumulates dirt/grass which might effect the battery performance in long term.
Wiring should have been included inside the handle, instead of hanging out.
Very difficult to cut the edges.
Easy to maneuver when Self propelled is activated. But speed control is not Good. It will be too slow or speed, can't get the appropriate speed set. Little frustrated with that while mowing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello cnbc505,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Greenworks Pro toll-free helpline at 1-855-345-3934.We look forward to your follow post, please keep us updated!
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Greenworks Pro toll-free helpline at 1-855-345-3934.We look forward to your follow post, please keep us updated!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great concept, poor performance
on July 1, 2022
Posted by: Jim05482
Gender:Male
First, the good news: the mower is fairly quiet and lightweight, so it's easy to work with. The bad news is that the battery performance is terrible. My lawn is about a half acre and it takes three charges to mow it, which wouldn't be so bad if it didn't take almost two hours to fully charge them. The description says that the batteries take 40 minutes to charge, which isn't even close to the actual time. Because of this, completing a job that would take an hour with a gas mower takes five hours with this one. And, yes, I mow when the grass is dry, rarely use the self propelled feature (why did I pay for it if I shouldn't use it?) and keep the cut length set to high. Really disappointed in this product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello Jim05482,
Sorry to hear you are not happy with the charge time. Please allow us the opportunity to clarify the charge time vs the runtime.
Runtime: Up to 45m.
Charge Time: 75m per 24V Battery (5.0 Ah battery)
Hope this helps!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Sorry to hear you are not happy with the charge time. Please allow us the opportunity to clarify the charge time vs the runtime.
Runtime: Up to 45m.
Charge Time: 75m per 24V Battery (5.0 Ah battery)
Hope this helps!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very Happy With My Purchase
on June 29, 2022
Posted by: Zach L
from Maryland
Gender:Male
This is a great lawn mower. It’s light and easy to push. It takes me about 30 minutes to mow my lawn and the battery will last the whole time with “Turbo” on. The “Turbo” button makes the blade go faster. This mower is much quieter than my old gas powered and I can cut the grass while my daughter naps. I also love not having the smell of gas in my shed. Overall I’m very happy with my purchase and would recommend this lawn mower to anyone who has a medium to small lawn to cut.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Slickuke
Verified Purchase:Yes
Perfect for all the finishing work I do in the ride. Have run out a full charge yet.
Written by a customer while visiting greenworkstools.com
Posted by: Snady
from MA
Gender:Female
Verified Purchase:Yes
The batteries can mow a 1/4 acre IF you set the speed to the lowest but do a great job
I have mowed the yard twice and the result is excellent but it takes a few days to mow my acre as I do need to charge in between mows
Now after my 4th charge, my charger lights are always flashing red so I have to guess when the batteries are charged.
I have mowed the yard twice and the result is excellent but it takes a few days to mow my acre as I do need to charge in between mows
Now after my 4th charge, my charger lights are always flashing red so I have to guess when the batteries are charged.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, June 28, 2022
Hello Sanna,
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
Regarding the charger, we are sorry to hear that you have encountered an issue with your charger. Please try resetting it. In some cases that the charger has been plugged in for an extended period, it may malfunction. Simply unplug it for a few minutes and then plug it back in and try another outlet.
If you continue to experience this issue, it is likely that the battery or charger may be experiencing a fault.
We hope these tips will help. If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
Regarding the charger, we are sorry to hear that you have encountered an issue with your charger. Please try resetting it. In some cases that the charger has been plugged in for an extended period, it may malfunction. Simply unplug it for a few minutes and then plug it back in and try another outlet.
If you continue to experience this issue, it is likely that the battery or charger may be experiencing a fault.
We hope these tips will help. If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: TomTheEngineer
from Northern Va
Gender:Male
Verified Purchase:Yes
Mower works great. Easy and light. My only complaint is battery life. The two 5AH batteries just aren't enough to mow more than 1/10th of an acre. Even without engaging the self propelled feature.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, June 28, 2022
Hello TomTheEngineer,
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, contact Greenworks Pro toll-free helpline at 1-855-345-3934.
All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, contact Greenworks Pro toll-free helpline at 1-855-345-3934.
All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Alexandria, MN
Gender:Male
Verified Purchase:Yes
This mower glides with ease while providing a consistent clean cut. Can't wait to see what else greenworks has to offer!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love my Greenworks Battery powered self-propelled
on June 25, 2022
Posted by: Don Schiller
Verified Purchase:Yes
This battery powered self-propelled mowers is more than I expected, easy of use, works well in zoyais grass, quiet, & makes my old gas mover antiquated. Love the mover that makes my life easier.
Written by a customer while visiting greenworkstools.com