Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Push Mower + Blower + 12" String Trimmer Combo, (2) 4.0Ah Batteries and Charger - Green
Average customer rating
4.5
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
328
4 Stars
60
3 Stars
27
2 Stars
5
1 Star
21
92%of customers recommend this product.
(
349 out of
381)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Push Mower + Blower + 12" String Trimmer Combo, (2) 4.0Ah Batteries and Charger - Green
Customer Rating
5
Light and quiet
on May 5, 2025
Posted by: Gas to battery converter
from Western Washington
Gender:Male
[This review was collected as part of a promotion.] I bought this over a year ago. I was skeptical about a battery lowered lawnmower. This has been great and is much lighter then my previously gas powered mower. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Disappointed
on May 5, 2025
Posted by: VaSteve
from Virginia
Gender:Male
[This review was collected as part of a promotion.] The machine is light, easy to operate and handles very well. BUT, the battery life is atrocious. It promises 45 minutes of battery life, and I barely got 15 minutes. With fully charged batteries installed, the three green bars on the handle immediately go to two. The mower has a compartment for two extra batteries in the rear, and when I insert batteries in there, they don't register as active on the dashboard on the handle. To cut my lawn (no more than 1/3 of an acre), I needed two days. I got the back cut (barely) with 96v of batteries. Charged them overnight and cut the front with fresh 48 the next day. I'll give it one more try, otherwise it's a return. It's too bad because everything else about the machine is really nice.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 6, 2025
Hello VaSteve.
We appreciate you letting us know and we apologize about your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work on a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize about your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work on a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Mower is great. Phone support could be better
on April 29, 2025
Posted by: James4668
from Fort Worth TX
Gender:Male
[This review was collected as part of a promotion.] Just ordered third mower. First one was stolen out of my yard so I replaced it. 2nd one was two years old and died but could never get support. So I ordered another one. Mowers work great. Battery for first one was inside house when stolen so I have extras. Wish support was as good as the mowers
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quiet and Works Well
on April 28, 2025
Posted by: CLandon
from Wi
Gender:Male
[This review was collected as part of a promotion.] I was skeptical of the electric mower trend, but my son wanted to mow lawns this summer and he can't start the gas mower yet so I figured might as well try it seeing as how at some point my gas mower will probably die. But it works REALLY well. It's light, quiet, my son can use it without issue. It says 45 min runtime and I believe that. I mowed for about 20 min and it only dropped 1 of the 3 battery bars.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing mower
on April 22, 2025
Posted by: Nate F
from Pittsburgh PA
Gender:Male
[This review was collected as part of a promotion.] I got this after my gas mower got a hole in the deck… it’s so amazingly light I can get my grass done faster without as much effort… so easy to adjust the deck… handles the grass easily for power… my yard is small so one charge easily does it
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DO NOT BUY my 2nd one is now broke
on April 12, 2025
Posted by: PisoffDebra
My first mower broke, the self propel just stopped working, so they sent me another one. Less than 2 years this one is dead, wont start. I have purchased a lot of Greenworks products and I swear I want a refund for all of them and I will send them back.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 14, 2025
Hello Debra.
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I love my mower
on April 2, 2025
Posted by: RDND51
from Oneonta, Alabama
Gender:Male
[This review was collected as part of a promotion.] I just receive my mower and have used it twice. It far exceeds my expectations! Here are the ways:
Amazingly well packaged
We’ll build , extremely sturdy
Love the variable speed self-propelled feature
Excellent instructions
The mulching leaf gathering feature is astounding
Batteries recharge very quickly!
I could not be happier with my purchase
Amazingly well packaged
We’ll build , extremely sturdy
Love the variable speed self-propelled feature
Excellent instructions
The mulching leaf gathering feature is astounding
Batteries recharge very quickly!
I could not be happier with my purchase
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
First Electric Mower!
on March 2, 2025
Posted by: Tsquare66
from Gaithersburg, Md.
Gender:Male
[This review was collected as part of a promotion.] Decided to make the switch to electric for many reasons, did my research and landed on this model. So far so good. Easy to assemble, took maybe 15 minutes. Batteries charged up fairly quickly. Overall very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com