Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Cordless Push Lawn Mower, (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.4
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
156
4 Stars
36
3 Stars
13
2 Stars
6
1 Star
12
91%of customers recommend this product.
(
174 out of
191)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Cordless Push Lawn Mower, (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
2
Batteries dead unable to charge
on December 4, 2021
Posted by: Win53
from 715 East Stonewall Drive Front Royal, Virginia
Gender:Female
I purchased this mower as I had great experience with weed eater and no problems. This charger and batteries only worked several months. So disappointed and these batteries are substandard.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, December 6, 2021
Hello Win53,
Thank you for sharing your experience with your battery and charger. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. Please note that this product is backed by a 3-year warranty from the purchase date. For troubleshooting and to appropriately address your concerns with one of our product specialists, please give us a call at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Thank you for sharing your experience with your battery and charger. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. Please note that this product is backed by a 3-year warranty from the purchase date. For troubleshooting and to appropriately address your concerns with one of our product specialists, please give us a call at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Dave B Mowin
from The Woodlands, TX
Gender:Male
Verified Purchase:Yes
Mower is easy to setup and use. Clean up is quick too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to put together and use
on November 21, 2021
Posted by: NIBsmf
from Reisterstown, MD
Gender:Female
I am an average size adult female who lives alone and was concerned about getting my first lawn mower because I wanted something easy to put together, easy to maintain, and easy to use. This mower fits that description. I put it together by myself right out of the box and have easily been able to push it/use it by myself. It's pretty quiet for a mower, too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Disappointed
on November 7, 2021
Posted by: JB81
from Sacramento, CA
Gender:Male
I purchased my green works lawnmower 4 months ago and have used maybe 10 times to mow my small front/small backyard. The motor starts and then cuts out after a few seconds. And I can not use- despite fully charged battery.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 8, 2021
Hello JB81,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Posted by: Mattea Shalom
from Minnesota
Gender:Female
Verified Purchase:Yes
This light weight mower is the best purchase I have made in a long time. Easy to use, easy to clean. Batteries recharge quickly. I have recommended it to several people. Beautiful.
Written by a customer while visiting greenworkstools.com
Posted by: 300Green
Verified Purchase:Yes
Works like a charm - batteries charge quickly too!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ladoberlin
from Michigan
Gender:Male
Verified Purchase:Yes
We love our new electric lawn mower. We decided to downsize in our lives which included a smaller property. This mower works perfectly for us.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Effective and Easy to Use
on October 13, 2021
Posted by: LJK50
from Watertown, MA
I've used the mower three times, now, and it works really well. It takes a couple hours to fully charge the batteries. Because I like to trim first, I remove one of the batteries, use it on the trimmer and put it back on the charger for half-an-hour to get both batteries at full power for using the mower. The system is simple and mower cuts well and efficiently collects the clippings in the bag, which is easy to remove and dump.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com