Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Cordless Push Lawn Mower, (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.4
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
155
4 Stars
36
3 Stars
10
2 Stars
6
1 Star
12
92%of customers recommend this product.
(
174 out of
189)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Cordless Push Lawn Mower, (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: Sean H
from CA
Gender:Male
Verified Purchase:Yes
I have owned for about a month. So far, so good! Well designed and easy to use. Perfect for my small lawn in CA. Surprisingly powerful and no concerns so far. Bagger works well. Batteries last for 2 mows for me (about 15-20 mins each).
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Kbcuse
from Canton ohio
Gender:Male
Verified Purchase:Yes
Very lightweight and a for small yards what a dream!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Waste of money
from PA
Gender:Female
Verified Purchase:Yes
I would not recommend this mower. The battery dies after about 45 min of use and takes at least 6 hours to recharge. If you have grass that's even the slightest bit thick, it can't handle it and just shuts off. It took me 4 days to cut my grass with this mower because it kept turning off and dying on me. What a waste of money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 24, 2022
Hello Waste of money
Thank you for reaching out to us. We regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you.
It is important to adjust your mowing techniques to make the most out of the battery life! As you mentioned you are getting approx. 45 mins runtime. when using the both batteries combined this would be normal. This unit is advertised as running up to 45 minutes of run-time with two fully charged 4.0 Ah USB Batteries.
We would be interested in hearing more about the charge time. Charge time for the batteries are 60 minutes per 24V Battery (4.0 Ah battery), your charge time of 6hr. is abnormal, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) so we can investigate the charging time. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for reaching out to us. We regret to hear that you do not recommend this product. Many customers have had great success with this model and come to enjoy it in our product line up. We wish it could have provided the same experience for you.
It is important to adjust your mowing techniques to make the most out of the battery life! As you mentioned you are getting approx. 45 mins runtime. when using the both batteries combined this would be normal. This unit is advertised as running up to 45 minutes of run-time with two fully charged 4.0 Ah USB Batteries.
We would be interested in hearing more about the charge time. Charge time for the batteries are 60 minutes per 24V Battery (4.0 Ah battery), your charge time of 6hr. is abnormal, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) so we can investigate the charging time. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent value
on May 21, 2022
Posted by: Mhh22
This is the perfect mower for the size of our yard. The drill has been a useful bonus :) Excellent value.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: AHanne
from Savannah,GA
Gender:Female
Verified Purchase:Yes
At 72 I needed a light mower that works and boy green works really is terrific! My lawn looks great after every cut. Super easy to put together and charges fast. I can do my front and back yards on one charge. Love it !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MelissaGreenworksCustomer
Verified Purchase:Yes
Love my lawn mower. Only complaint; needs a bigger mulch bag.
Written by a customer while visiting greenworkstools.com
Posted by: RNZ8
from Seattle, WA
Gender:Female
Verified Purchase:Yes
Fell apart during 3rd use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenowrks, Customer Care, May 25, 2022
Hello RNZ8,
We're sorry to hear about your experience when using this lawn mower! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We're sorry to hear about your experience when using this lawn mower! It sounds like you will need to contact us directly as some further information would be required to better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Melissa2022
Gender:Female
Verified Purchase:Yes
Great for price!!! It misses some tho but very easy to start!
Written by a customer while visiting greenworkstools.com