I have owned for about a month. So far, so good! Well designed and easy to use. Perfect for my small lawn in CA. Surprisingly powerful and no concerns so far. Bagger works well. Batteries last for 2 mows for me (about 15-20 mins each).
I’ve used this mower a few times so far and it cuts great, super easy to use and in general I like it. The downfall is that the batteries are only lasting me 30 minutes so I always have about 10 square feet left to mow when the batteries die. Which is pretty annoying.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello Hats,
Thank you for your review. We are pleased to hear that you have ultimately been enjoying the performance of this unit. Please know that there are many factors that can affect the run time. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawnmower (i.e. lawnmower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time! 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), and mow no more than 1/3 of the total length at a time. 2) Ensure that the grass is dry. 3) That the battery is cool before use. We hope these tips will help you extend your run time!
2 of 3 bolts on the blade assembly came loose and I found one and it was already so stripped, I was unable to reattach it. Also batteries must be cool to charge and extra batteries are expensive, takes 2-4hrs to charge. Takes 2 charges to mow my yard of 1/4 acre. Will contact support for repair since you can't return without all the parts & original packaging! Unfortunate since it was very light and easy to use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello,
Thank you for your review. We are sorry to read about your experience! If you have not done so already, we kindly request that you contact us directly for further assistance and troubleshooting at 1-888-909-6757 (1-888-90WORKS).
Honestly, I am very happy with this mower. Has a gas job thart was gonna need a new carb, so decided, for the price, to try this out. Have a small lawn (1000 sq ft). Does that with only 1/2 the battery ( The batteries have charge indicators on them)