I get why you're not including a remote as it saves costs and most people won't get the remote so you probably don't have to make as many thus saving money but that's really low for not including one.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Support, November 22, 2024
We appreciate your feedback and apologize for any inconvenience you've experienced. We take your concerns seriously and will use your input to improve our product and support services. Our team is committed to enhancing the overall user experience, and we value your insights.
Our support team is here to assist you. Please reach us at https://westinghouse.com/pages/contact or in real time at 800-701-0680.
I love my new TV. The picture is better than my last TV which was three times more expensive. The remote is easy to use. I am very happy with this purchase.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Support, October 3, 2024