Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Average customer rating
4.7
(1,209 Reviews)
Rating breakdown 1,209 reviews
5 Stars
970
4 Stars
176
3 Stars
40
2 Stars
15
1 Star
8
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Customer Rating
3
I like Except
on March 1, 2025
Posted by: ChaChaGurl
[This review was collected as part of a promotion.] Well I like the stove except not happy with the quality of the stove top. It doesn’t clean so easily I’m afraid since it’s not top notch that it’s gonna get old fast. Just info I’m not so excited about.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 6, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
on March 1, 2025
Posted by: Bobb23
[This review was collected as part of a promotion.] Takes forever to heat up
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 3, 2025
Hello, Bobb23!
Thank you for your feedback on the electric range. We understand how important it is for your range to heat up efficiently, and we’re here to help. If your oven is taking longer than expected to preheat, here are a few troubleshooting steps you can try:
1. Ensure Proper Preheating Time: This model typically takes about 12–15 minutes to reach 350°F. Factors like room temperature or opening the door frequently can affect preheating times.
2. Use the Correct Bakeware: Dark or glass bakeware can absorb heat differently and may impact preheating. We recommend using aluminum or light-colored pans for best results.
3. Check for Proper Installation: If your range was recently installed, ensure it’s connected to the correct voltage (240V for optimal performance).
4. Calibrate the oven temperature: If you notice a significant delay in heating, adjusting the oven temperature settings might help. Instructions for calibration can be found in your Use & Care Manual.
If you ever have any questions or need further assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 AM - 8 PM EST. We’d be happy to help!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your feedback on the electric range. We understand how important it is for your range to heat up efficiently, and we’re here to help. If your oven is taking longer than expected to preheat, here are a few troubleshooting steps you can try:
1. Ensure Proper Preheating Time: This model typically takes about 12–15 minutes to reach 350°F. Factors like room temperature or opening the door frequently can affect preheating times.
2. Use the Correct Bakeware: Dark or glass bakeware can absorb heat differently and may impact preheating. We recommend using aluminum or light-colored pans for best results.
3. Check for Proper Installation: If your range was recently installed, ensure it’s connected to the correct voltage (240V for optimal performance).
4. Calibrate the oven temperature: If you notice a significant delay in heating, adjusting the oven temperature settings might help. Instructions for calibration can be found in your Use & Care Manual.
If you ever have any questions or need further assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 AM - 8 PM EST. We’d be happy to help!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
2
No Quite
on February 28, 2025
Posted by: DKRB
[This review was collected as part of a promotion.] We purchased this to replace our well-used and well-worn Frigidaire range and while it looks great, it is missing features of our previous model. There is no broiler stop in the oven door (even though the owners manual says there is), the oven light does not come on when opening the oven door and the storage drawer under the oven is much more flimsy than the previous model, seems to be made of a weaker, lighter metal and doesn’t open or close smoothly but shifts side to side even when empty.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 3, 2025
Hello David,
Thank you for sharing your feedback. We’re glad to hear that you like the look of your new range, but we’re sorry that it doesn’t meet your expectations in terms of features and build quality compared to your previous model.
We appreciate you bringing these concerns to our attention. The broiler stop and oven light functions can vary by model, and we apologize for any confusion regarding the manual. We will also share your comments about the storage drawer with our design team for future improvements.
If there’s anything we can assist with to enhance your experience, please don’t hesitate to reach out with us via live chat at
www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Kind Regards,
Sam
Thank you for sharing your feedback. We’re glad to hear that you like the look of your new range, but we’re sorry that it doesn’t meet your expectations in terms of features and build quality compared to your previous model.
We appreciate you bringing these concerns to our attention. The broiler stop and oven light functions can vary by model, and we apologize for any confusion regarding the manual. We will also share your comments about the storage drawer with our design team for future improvements.
If there’s anything we can assist with to enhance your experience, please don’t hesitate to reach out with us via live chat at
www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Kind Regards,
Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Electric User
on February 28, 2025
Posted by: Big Rig
[This review was collected as part of a promotion.] Stove is awesome! I've always used gas ranges, and this is my first electric range, so there has been some learning curves, but I love how easy it is to use. There's no million dollar technology and fancy details to every little thing. It's very cut and dry and I love that about this range.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on February 28, 2025
Posted by: Ourstove25
[This review was collected as part of a promotion.] It is beautiful and easy to use
Written by a customer while visiting frigidaire.com
Customer Rating
4
Awesome stove for the price
on February 27, 2025
Posted by: Scubacowboy1
[This review was collected as part of a promotion.] Great stove, heats incredibly fast, only issue is that the entire stovetop gets very hot. The looks fit in with my kitchen, and the controls are simple to use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire range
on February 27, 2025
Posted by: Lily21
[This review was collected as part of a promotion.] This new Frigidaire range we got when we moved has one oven and wow it takes just some minutes to bring it to the desired temperature. I love the top with its very performing 5 elements and the warm zone but mainly I like it’s modern look easy to clean. Very pleased with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Stove
on February 25, 2025
Posted by: Great Stove people
[This review was collected as part of a promotion.] I absolutely love my stove. It works great and doesn’t take long to cook food. It’s electric and actually saves me more money than the gas stove
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 27, 2025
We're delighted to hear that you're loving your stove and enjoying its efficiency! Thank you for choosing Frigidaire. If you ever have any questions or need assistance, feel free to reach out to our Customer Care Team at 1-800-374-4432 or chat with us at www.frigidaire.com (Monday-Friday, 8:30 a.m.-8:00 p.m. EST). Happy cooking! -Rox
Written by a customer while visiting frigidaire.com