Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
201
4 Stars
88
3 Stars
16
2 Stars
3
1 Star
3
94%of customers recommend this product.
(
277 out of
295)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Customer Rating
1
not happy with stove
on August 4, 2024
Posted by: Dutch1942
I am sorry that I bought this stove. I really dislike opening the oven door. No light comes on when I open the door. The dials for the elements, on the front, are very unsafe for children and when reaching for plates over the stove, my body hits the dials and it automatically turns them on. Which is very unsafe. The element of the right side, only has one element, no element in the middle.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, August 6, 2024
Thank you for providing us with your feedback and for bringing this to our attention.
It is so unfortunate that you have had this experience with your new electric range in such a short time, and we can understand your disappointment. We know this can be scary when it happens, and we want you to know that your and your family's safety is our top priority.
We strive to produce quality products, and your feedback does not go unnoticed, in particular with the lack of interior light in the oven, dial element sensitivity, and no element in the middle section of the cooktop. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed or assistance with the appliance, please feel free to call us by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new electric range in such a short time, and we can understand your disappointment. We know this can be scary when it happens, and we want you to know that your and your family's safety is our top priority.
We strive to produce quality products, and your feedback does not go unnoticed, in particular with the lack of interior light in the oven, dial element sensitivity, and no element in the middle section of the cooktop. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed or assistance with the appliance, please feel free to call us by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Terrible quality
on August 3, 2024
Posted by: Guy55
Just bought this range and set it up. It does not work at all. Screen only turns on when a burner knob is turned on but nothing happens and screen turns back off when knob is off and oven doesn’t work either. Basically a giant paper weight at this point. Do not buy this.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, August 6, 2024
Thank you for providing us with your feedback and for bringing this to our attention.
It is so unfortunate that you have had this experience with your new electric range in such a short time, and we can understand your disappointment. It's important for us to hear if our products are meeting our consumers' expectations. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed or assistance with the appliance, please feel free to call us by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new electric range in such a short time, and we can understand your disappointment. It's important for us to hear if our products are meeting our consumers' expectations. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed or assistance with the appliance, please feel free to call us by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good electric range
on August 1, 2024
Posted by: Asim
Bought it almost a month ago and it's amazing...good value for the money.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Fair Appliance for the price - don't expect it to last long.
on July 28, 2024
Posted by: Rurallife
Have had this for a month - was driven by the price point and available delivery options from the seller (Costco) as well as available reviews online.
PROS: visually appealing, reasonably priced among options in my area. Swift, professional delivery (credit: Costco). It's a range and it works which is what's expected.
CONS: Beware that from the first use, whatever material is used to cover the element surface will begin to bubble, creating a permanent 'scar' to the surface. Was disappointed that with first use it already has visible wear and tear and I question why the surface material used, was used at all if it couldn't hold up to the temperatures the stove provides. The material itself is overly prone to marks of wear and tear (e.g. don't drag your pots/pans on the surface b/c it easily scratches). The Oven doesn't heat to the desired temperature. We tested it with an electric thermometer which consistently read 20-30 degrees LESS than the oven's set temperature.
If we weren't so rural, and returning it wasn't cost prohibitive, I might explore other options. But it's a stove, it works and we'll have to accept the above cons unless we want to put out more money.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, July 29, 2024
We appreciate your feedback, and thank you for reaching out to us.
It is so unfortunate that you have had this experience with your new electric range in such a short time, and I can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed, particularly with the cooktops. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. I surely understand your perspective and would be happy to look at the options we have available to address any of your concerns with the appliance. For any help needed, please do not hesitate to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new electric range in such a short time, and I can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed, particularly with the cooktops. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. I surely understand your perspective and would be happy to look at the options we have available to address any of your concerns with the appliance. For any help needed, please do not hesitate to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Electric Range!
on July 26, 2024
Posted by: bilalahmed
I just got an electric range, and it's awesome! It looks great in my kitchen and heats up really fast. Cooking is super easy, and the oven bakes everything evenly. The controls are straightforward, and the smooth cooktop is a snap to clean. Overall, it's a great addition to my kitchen. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great Choice
on July 25, 2024
Posted by: Tony 240
We bought this a few weeks ago to replace another Range because it was going to be more expensive to repair. My wife loves how fast it warms up to heat the top elements.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
loove it
on July 24, 2024
Posted by: chera
absolutely love how sleek and modern this range over looks. fits and works perfect!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Sleek looking stove
on July 22, 2024
Posted by: Ssaunderx
Looks good, sleek. Not a huge fan of the controls for the Cook top on the front as I bump them and turn them on when I reach to the cupboard above the stove, so in hindsight would have went with one with controls at the back. Also not so safe with kids as they can easily grab them and turn them on.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca